IT Specialist
2 days ago
Metro Manila, Philippines
Philippine Business for Social Progress
Full-time
₱279,000 - ₱391,000 Contract
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Duties And Responsibilities
- Sets up and configures desktops, laptops, and printers
- Installs and configures computer software
- In charge of the installation, configuration, monitoring, andmaintenance of firewall and antivirus software
- In charge of the installation, configuration, monitoring, andmaintenance of Internet, LAN/WLAN, and servers
- Provides office application support
- Troubleshoots and resolves issues with hardware, software, and network
- Identifying hardware and software solutions
- Troubleshooting technical issues
- Diagnosing and repairing faults
- Resolving network issues
- Installing and configuring hardware and software
- Speaking to customers to quickly get to the root of their problem
- Providing timely and accurate customer feedback
- Talking customers through a series of actions to resolve a problem
- Following up with clients to ensure the problem is resolved
- Replacing or repairing the necessary parts
- Supporting the roll-out of new applications
- Providing support in the form of procedural documentation
- Managing multiple cases at one time
- Testing and evaluating new technologies
- Conducting electrical safety checks on equipment
MINIMUM QUALIFICATION GUIDELINES
Education
Bachelor's degree in Computer Science,Information Technology, or relatedprograms/courses
Experience
At least 1-2 years experience astechnical support
Other / Special Skills
Knowledge on NetSuite (ERP), Fortinet Management, Cisco Networking Devices, G-Suites, Windows Servers, Active Directory.
Area Of Assignment
Citynet Central, Mandaluyong City
Contract Type
Project-Based (until December 31, 2026)