IT Specialist

2 days ago

Metro Manila, Philippines Philippine Business for Social Progress Full-time ₱279,000 - ₱391,000 Contract

Duties And Responsibilities

  • Sets up and configures desktops, laptops, and printers
  • Installs and configures computer software
  • In charge of the installation, configuration, monitoring, andmaintenance of firewall and antivirus software
  • In charge of the installation, configuration, monitoring, andmaintenance of Internet, LAN/WLAN, and servers
  • Provides office application support
  • Troubleshoots and resolves issues with hardware, software, and network
  • Identifying hardware and software solutions
  • Troubleshooting technical issues
  • Diagnosing and repairing faults
  • Resolving network issues
  • Installing and configuring hardware and software
  • Speaking to customers to quickly get to the root of their problem
  • Providing timely and accurate customer feedback
  • Talking customers through a series of actions to resolve a problem
  • Following up with clients to ensure the problem is resolved
  • Replacing or repairing the necessary parts
  • Supporting the roll-out of new applications
  • Providing support in the form of procedural documentation
  • Managing multiple cases at one time
  • Testing and evaluating new technologies
  • Conducting electrical safety checks on equipment

MINIMUM QUALIFICATION GUIDELINES

Education

Bachelor's degree in Computer Science,Information Technology, or relatedprograms/courses

Experience

At least 1-2 years experience astechnical support

Other / Special Skills

Knowledge on NetSuite (ERP), Fortinet Management, Cisco Networking Devices, G-Suites, Windows Servers, Active Directory.

Area Of Assignment

Citynet Central, Mandaluyong City

Contract Type

Project-Based (until December 31, 2026)