Strategic Client Experience Lead

1 day ago

Makati, Metro Manila, Philippines CIBI Information Inc. Full-time ₱540,000 - ₱860,000/year

CIBI Information Inc. is seeking a Customer Experience Officer in the Philippines to serve as a trusted advisor to clients and a proactive advocate for service excellence.

You will anticipate client needs, resolve issues, and drive growth by strengthening long-term partnerships across multiple stakeholders. You will coordinate with operations, product, IT, and compliance to ensure seamless service delivery, monitor performance, and contribute to strategic account plans.