L2 Java Application Support
4 days ago
About the role
This is a contract role for an L2 Java Application Support specialist based in Makati City, Metro Manila. You will be responsible for providing advanced technical support and troubleshooting for Java-based applications, ensuring optimal performance and resolving complex issues for our clients.
What you'll be doing
Provide Level 2 support for Java applications, including investigating, diagnosing and resolving issues
Analyse application logs and performance metrics to identify and address root causes of problems
Develop scripts and automation tools to streamline support processes and enhance efficiency
Collaborate with development teams to reproduce and fix bugs in the codebase
Document support procedures and knowledge articles to aid the wider support team
Participate in on-call rotations to provide 24/7 support as needed
What we’re looking for
Minimum 3-5 years' experience in Java application support or a similar technical role
Proficient in Java programming language and related frameworks/technologies
Strong analytical and problem-solving skills to quickly identify and resolve complex issues
Experience with application monitoring and performance tuning tools
Familiarity with Agile software development processes and DevOps practices
Excellent communication skills to liaise with cross-functional teams
Ability to work independently and as part of a collaborative support team
What we offer
At Indra Philippines, we provide a supportive and flexible work environment with opportunities for career development. You\'ll have access to comprehensive benefits, including healthcare coverage, paid time off, and ongoing training to keep your skills sharp. Our focus on work-life balance means you can thrive both professionally and personally.
About us
Indra Philippines, Inc. is a leading IT services and consulting firm, part of the global Indra group. We specialise in delivering innovative digital solutions to clients across a range of industries. With a strong presence in the Philippines and an international footprint, we offer rewarding career paths and the chance to work on cutting-edge technology projects.
Apply now to join our talented team of IT professionals.
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