Service Ambassador

1 week ago


Davao City, Davao, Philippines Davao Bago-Ong Street Food Cart Full time

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Job DescriptionDescription
  • Customer Experience Champion: Act as a primary point of contact, greeting and assisting customers with inquiries, providing information, and ensuring a positive and welcoming environment.
  • Brand Representation: Embody the organization's values and brand, promoting products or services and building strong customer relationships.
  • Problem Resolution and Support: Address customer concerns and resolve issues efficiently, escalating complex problems as needed, and providing comprehensive support.
Requirements
  • Exceptional Customer Service Skills: Proven ability to interact with customers in a friendly, professional, and empathetic manner, with excellent communication and interpersonal skills.
  • Strong Communication and Interpersonal Skills: The ability to communicate clearly and effectively, both verbally and in writing, is essential.
  • Problem-Solving Abilities: The capacity to analyze situations, identify solutions, and resolve customer issues effectively.

Key Considerations:

  • The specific duties of a services ambassador may vary depending on the industry and organization.
  • A strong understanding of the organization's products or services is essential.
  • Often the ability to work flexible hours is required.
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