Global Customer Service Associate

Company Brief Description Global Rescue is the world’s leading organization providing integrated travel risk and crisis response services to consumers, enterprises and governments. Founded in 2004 Global Rescue’s unique operational model provides best-in-class services that identify, monitor, and respond to threats and emergencies. For more...

Responsible for providing telephone and email support to customers both locally and overseas. The Customer Service Associates rotate in shifts to ensure 24/7 support coverage. They must be committed to meeting or exceeding customer expectations by understanding customer needs and providing both short-term and long-term solutions to address them. The CSA’s...

Company Profile: One of the leading award-winning outsourcing companies with over 20 years of experience in providing customer support to various industries and delivering productive and quality work based on standards. Company Industry: BPO Company Work Location: Pasig Work Schedule: Shifting Schedule Salary: Php 106,000 Work Set-up: Work On-site BENEFITS:...

ParcelHero is seeking an experienced Customer Service Manager to lead our 50-strong remote team and drive service quality as we expand internationally into the US and Europe. You will coordinate with CX, QA, product, and tech teams to optimise processes and enhance the customer experience across consumer and business segments. The role demands decisive...

Customer Service Associate - Pasig V-Call Center Link Inc. ₱25-45K [Monthly] • On-site – Pasig • Bachelor • Full-time • No Exp Required Job Description Aim to resolve customer concerns via chat and calls Provide excellent customer service to customers Adhere to rules and regulations by the management Requirements No BPO Experience Needed...

Join Our Talent Pool - Customer Service AssociatesRemote - Open to candidates in the Philippines. Part-time | Full-time | Project-based | Permanent employment. Opportunities vary depending on client needs. Use your own device.We are continuously building a pool of talented Customer Service Associates who are open to project-based, permanent, part-time, or...

Duties And Responsibilities Respond to customer inquiries via phone, chat, email, or social channels within SLA. Ensure accurate logging of interactions and resolutions in the CRM system or other platforms. Resolve customer concern efficiently and raise as needed. Maintain high QA and CSAT scores through professional and empathetic service. Exhibit Genuine...

ResponsibilitiesResponsible for directly interacting with customers by efficiently answering post-sales inquiries, complaints, resolving issues, processing orders, maintaining customer records and ensuring a positive experience through effective communication and problem solving skills.Build and maintain a solid relationship with customers by ensuring that...

Assist customers with inquiries and provide accurate information.Handle customer complaints and resolve issues effectively.Maintain a positive and professional attitude towards customers.Document customer interactions in the database.Collaborate with team members to improve service delivery.DescriptionAssist customers with inquiries and provide accurate...