Customer Success Associate — Data-Driven Support
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RELX PLC in Manila is seeking a Customer Success Associate to support Tier 3 faculty inquiries, coordinate virtual meetings, and assist with initiatives and training material updates. You will monitor product usage, identify upsell opportunities, and act as a product expert while maintaining clear documentation.
The role requires strong communication, presentation skills, and proficiency in MS Word/Excel/PowerPoint, plus CRM familiarity and quick learning of enterprise AI tools.