Senior SaaS Customer Advocate

3 days ago

Pasig, Metro Manila, Philippines Boldr Full-time ₱558,000 - ₱949,000 Contract

Boldr is seeking a Senior Customer Advocate in Pasig to be the primary point of contact for customers, ensuring a smooth and positive experience with our products and services.

You will understand customer needs, provide clear guidance, and navigate users through the platform using established processes, help center resources, and predefined workflows. End-to-end communication, timely follow-ups, and empathy are essential strengths we value.