Senior AR Specialist | WFH | Night Shift | Weekends Off | PHP65k

Strengthen Healthcare Financial Performance Through Expert Accounts Receivable Management

Complex accounts create opportunities to sharpen your expertise and increase your professional impact. The Senior AR Specialist strengthens healthcare financial operations through strategic collections, thorough research, and reliable reconciliation. Access international exposure, continuous learning, and permanent work from home in a long-term global career with Emapta, designed to offer a top 1% experience for top 1% talent seeking meaningful growth.

Snapshot

• Employment Type: Full-time
• Salary: PHP 65,000
• Work Setup: Permanent Work From Home
• Shift: Night Shift, 8:00 PM-5:00 AM PH, Weekends Off

Benefits

• Day 1 HMO coverage with free dependent
• Competitive Salary Package
• Night differential pay to maximize your earnings
• Fixed weekends off
• Permanent WFH arrangement
• Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit: https://emapta.com/training-calendar/)
• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• Total 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

Qualifications

Required

• At least 3 years of experience in accounts receivable, healthcare billing, collections, or related financial work
• Proven ability to independently investigate, reconcile, and resolve complex or aged account issues
• Strong organizational, follow-up, and time-management skills to manage multiple complex accounts and communities and meet deadlines under month-end pressure
• Excellent written and verbal communication skills, including the ability to explain technical reconciliation issues clearly to the AR team and leadership
• Capacity to work independently while contributing to a collaborative team
• Keen attention to detail and a commitment to accurate documentation
• Discretion when handling confidential financial information
• Ability to learn processes and consistently apply that knowledge
• Strong analytical skills, including the ability to prepare and interpret aging reports and financial summaries
• Proficiency in billing or AR software and advanced Microsoft Excel skills

Preferred

• Associate's or bachelor's degree in Accounting, Finance, or a related field; equivalent experience considered
• Background in senior living, healthcare, property management, or another multi-location environment
• Experience managing a portfolio of accounts
• Previous involvement in employee onboarding, training, or mentoringFamiliarity with complex accounts receivable escalations

Core Competencies

• Personal accountability and ownership of assigned work
• Critical thinking and practical problem-solving skills
• Sound professional judgment in complex situations
• Leadership potential through knowledge sharing and team support
• Commitment to continuous learning and professional development

Responsibilities

Accounts Receivable and Collections

• Manage an assigned portfolio of communities and accounts.
• Perform timely and consistent collection follow-up on outstanding balances.
• Review accounts receivable aging reports and prioritize accounts requiring immediate attention.
• Research past-due balances and identify the causes of nonpayment.
• Work with communities, residents, responsible parties, and internal departments to resolve outstanding balances.
• Maintain complete and accurate collection documentation and account notes.
• Identify accounts requiring escalation and clearly document actions already taken.
• Monitor payment arrangements and other outstanding commitments to ensure appropriate follow-up.
• Assist with difficult or escalated collection accounts as assigned.

Account Research and Reconciliation

• Research and resolve complex account discrepancies, including unidentified or unresolved account activity.