Contracts Administrator

About Us

As a market leader in Business Process Optimization and IT services for over 20 years, Canon Business Services Centre Philippines helps organizations optimize, automate, and transform their operations, setting them up for greater growth. We work collaboratively with customers to get the results they want, delivering bespoke solutions designed to meet and exceed their business needs, overcoming challenges, and freeing them up to focus on what sets them apart.

We're trusted by industry leaders because of our dedicated customer focus, and agile approaches to solving our clients' key challenges. With a commitment to delivering the best service management experience possible, many clients have partnered with us for more than a decade. The solutions we deliver are reliable, scalable, and cost-effective, helping customers to not just get ahead but stay ahead. When you join Canon Business Services Centre, you'll find a rewarding culture that values you. You'll be empowered to focus on your career progression and turn your goals into reality as an integral part of the group's success.

About the Role

The Contracts Administrator (CA) is primarily responsible for drafting, negotiating with the Customers (through Sales), and finalizing of Agreements (such as but not limited to Sales, Business Partners, and Agents) end-to-end of Canon Australia and New Zealand. The CA also ensures the day-to-day operations (all requests) of the business are performed effectively and efficiently, providing excellent customer service to both internal stakeholders and Canon customers.

The role has the following responsibilities:

1. Review, negotiate (with the customer through sales) and analyze the requested changes to Canon's standard terms and conditions.
2. Work with the Contracts Manager to ensure that the requested changes and internal approvals are accurate.
3. Liaise with internal stakeholders when necessary.
4. Assist sales in endorsing agreements for signature to the internal stakeholders and the customer in accordance with internal policies and procedures.
5. Assist with the preparation and communication of contract summaries of new master agreements outlining Canon's key contractual commitments.
6. Manage the novation/assignment of customer contracts.
7. Suggest and implement continual process improvements to improve productivity and customer satisfaction.
8. Be seen as a trusted contractual advisor, engaging with all levels of the organization.
9. Other administrative tasks such as but not limited to research, maintaining of contract registers and register of precedents of negotiated terms for future contracts use.

Qualifications, Skills and Experience

1. Graduate of political science, legal management or legal studies or relevant field, preferred but not essential.
2. Demonstrated experience drafting and negotiating commercial contractual terms and contracts.
3. Strong attention to detail and accuracy.
4. Excellent verbal and written communication skills.
5. Demonstrated prioritization skills to accommodate rapidly changing requirements and ability to meet tight deadlines. This includes ability to handle pressure.
6. Ability to work both independently and as part of a team.
7. Ability to problem solve and troubleshoot and think on your feet.
8. Be able to quickly establish good rapport with internal and external customers.
9. Knowledge in using Salesforce, Nitro and DocuSign is an advantage.

If this sounds like you, we'd love you to apply

We believe in the power of an inclusive and diverse workforce. We trust you will bring your authentic self to work, and we will focus on making sure that together, we make a strong contribution to the broader community in which we operate. Where possible, flexible working arrangements are the norm, as we know a better work-life balance can improve your motivation, performance, and productivity.

As an equal opportunity employer, all applicants will be considered. Benefits/perks may vary depending on the nature of your employment with Canon Group and the country where you work. All applicants must be eligible to work in the country they are applying to at the time of application.

Looking to join this diverse team? Apply online now.

Successful applicants will be notified of next steps.