Chinese Translator
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Chinese Translator - Collection Department
Negotiable
On-site - Quezon City 1-3 Yrs Exp Bachelor Full-time
Job Description
Employee Recognition and Rewards
- Performance Bonus, Incentives
Government Mandated Benefits
- Company Equipment
JobTitle:ChineseTranslator–CollectionDepartment
I.PositionSummary
The Chinese Translator will assist the Collection Manager in conducting collection management work and providing administrative support within the Collection Office. This role ensures smooth communication with Chinese-speaking clients and stakeholders, while also supporting documentation, reporting, and compliance requirements.
II.KeyResponsibilities
A. Translation&Communication
- Translate written documents, contracts, and correspondence between Chinese and English/Filipino
- Provide verbal translation during meetings, calls, and client interactions.
- Ensure accuracy, clarity, and confidentiality in all translations.
B. CollectionSupport
- Assist the Collection Manager in monitoring and coordinating collection activities.
- Support communication with Chinese-speaking clients regarding payment reminders, account updates, and resolution of concerns.
- Maintain records of translated communications for compliance and audit purposes.
C. AdministrativeAssistance
- Prepare reports, memos, and documentation related to collection operations.
- Organize schedules, files, and office records to support the Collection Office.
- Coordinate with other departments (Credit, Risk, HR) as needed.
III.Qualifications & Competencies
- Bachelor's degree in Translation, Linguistics, Business Administration, or a related field.
- Fluency in Mandarin Chinese (written & spoken); knowledge of simplified and traditional characters is an advantage.
- Strong proficiency in English and Filipino.
- Prior experience in translation or bilingual support; exposure to financial or collection processes is a plus.
- Excellent organizational skills and attention to detail.
- Strong interpersonal and communication skills.
- Ability to work under pressure and handle confidential information responsibly.
- Location: Eastwood Office (with possible hybrid arrangements depending on the operatio nal needs)
- Standard office hours; flexibility required for urgent translations task.
- Competitive compensation package with allowances, health insurance, and performance bonus incentives.
- Opportunities for career growth in senior translation, compliance support, or cross-functional HR/collections roles.
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