AWS Cloud Contact Center Engineer
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Cognizant is seeking a Production Support Engineer for our cloud contact center team in the Philippines. You will handle L2/L3 support for Amazon Connect workflows, monitor AWS Lambda functions, and maintain CI/CD pipelines with CodePipeline.
You will also work with DynamoDB tables and CloudWatch logging to ensure reliable incident resolution. The role requires strong AWS experience, especially with Connect, Lambda, and data services, plus solid problem-solving and communication skills for