Customer Care Specialist: Empathy-Driven Support Pro

Concentrix in Cebu is seeking a Customer Service Associate to handle inbound inquiries and resolve issues while maintaining professional, courteous communication. The role emphasizes achieving KPIs, building rapport with customers, and promoting additional products or services.You will work in a fast-paced, team-oriented environment with rotating shifts....

Citiside Properties is seeking a Customer Care Specialist to be the primary touchpoint for customers, delivering prompt, helpful, and compassionate support across channels. You will build relationships, foster loyalty, and ensure outstanding experiences while resolving inquiries and issues efficiently.The role requires 1–3 years in customer service,...

Concentrix is hiring a Mactan Customer Care Specialist to handle inbound/outbound calls and online inquiries, delivering friendly, accurate service and resolving routine product or service issues. You will use decision-support tools, document interactions, and strive to meet KPIs in a fast-paced environment.Based in Cebu at The Mactan Newtown, this full-time...

Concentrix is hiring a Customer Service Advisor at Iloilo City to interface with customers via inbound/outbound calls or online channels. You will resolve routine problems, greet customers professionally, and maintain knowledge of client products and services in a fast-paced environment.The role requires effective communication, patience, and the ability to...

CNX in Iloilo City is seeking a Customer Support Associate I to handle inbound and outbound calls and online inquiries, delivering friendly, solution-oriented service while meeting KPIs.You will maintain basic product knowledge, document interactions, and assist customers with inquiries, collaborating with teammates to improve satisfaction. This is a...

Wipro Limited is seeking a proactive Customer Support Specialist in Cebu City to provide end-to-end assistance for pre- and post-sales inquiries. You will resolve issues, document interactions, and escalate as needed to meet SLAs. The role requires 6–12 months in customer service, fluent English, and flexible scheduling.The position emphasizes strong...

Full Potential Solutions (FPS) is seeking a Customer Service Representative to provide exceptional support for product inquiries, availability, policies, and order tracking across phone, email, chat, SMS, and social channels.You will assist customers with technical support like Bluetooth troubleshooting, ensuring resolutions and brand loyalty while...

A customer service recruitment firm in Cebu City seeks enthusiastic individuals for a customer service role. You will respond to inquiries via phone, email, and chat, assist with product information, and ensure exceptional service. Ideal candidates have strong problem-solving skills and a friendly, adaptable demeanor. This position is in a fast-paced office...

MicroSourcing is seeking a Support Specialist to manage requests on Callcap and Sonar platforms from a work-from-home setup. You will monitor cases in Salesforce and respond within SLAs to ensure smooth analytics and texting services.The role requires strong English communication, excellent organization, and basic knowledge of JavaScript, SQL, APIs, and...