Store Manager

4 weeks ago

Paranaque City, Calabarzon, Philippines EastWest Banking Corporation Full time
Store Manager (Branch Manager) - Metro Manila South Region

East West Banking Corporation

PHP 600,000 - 800,000

About the job

Locations: Multiple branches in Pasay, Makati, Ortigas, Pasig, Alabang, Paranaque, Rizal

Corporate Title: M to AVP

Work Arrangement: On-site

Our Branch Banking Group is looking for experienced professionals to join us as Store/Branch Managers.

As a Store Manager at EastWest, you'll lead the way, turning your branch into a hub of growth, new ideas, and strong customer bonds. You'll do more than manage; you'll make the branch a standout for success and happy customers by selling great products, building relationships, and helping your team grow.

What the role will entail

  • Responsible for making the branch the main distribution channel of the bank by selling its products and services.
  • Grow and deepen relationships with existing clients by offering other products and services suitable to them.
  • Implement marketing programs/strategies that would promote products, increase new bank customers, and maximize existing customers' share of wallet.
  • Mentor and coach the branch sales team, Business Development Sales Officers (BDSO), Relationship Officers (RO), Sales Associates, and New Accounts.
  • Approve transactions and oversee the performance of service in the branch that would impact customer satisfaction and relationships.
  • Perform compliance/governance and risk management requirements based on the policies and framework set by the bank.
  • Perform customer service standards by applying the right attitude and skills using the EastWest Service Pillars and Service Standards.

What we're looking for:

  • Bachelor's Degree, preferably a Business course.
  • Equivalent experience in the banking industry is required.
  • Strong leadership skills and a track record of effectively managing a sales team.
  • In-depth knowledge of banking products, services, and industry regulations.
  • Excellent communication and interpersonal skills for building and maintaining customer relationships.
  • Demonstrated ability to meet and exceed sales targets.

What you can expect from joining our team:

  • Career development and training opportunities.
  • Competitive salary package and benefits.
  • Performance-based incentives and recognition programs to reward high-performing individuals.
  • Opportunity to work with industry experts and be mentored by them.
  • Defined career progression paths to guide you in your professional growth.
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