Customer Service Associate

Responsible for providing telephone and email support to customers both locally and overseas. The Customer Service Associates rotate in shifts to ensure 24/7 support coverage. They must be committed to meeting or exceeding customer expectations by understanding customer needs and providing both short-term and long-term solutions to address them. The CSA’s...

ResponsibilitiesResponsible for directly interacting with customers by efficiently answering post-sales inquiries, complaints, resolving issues, processing orders, maintaining customer records and ensuring a positive experience through effective communication and problem solving skills.Build and maintain a solid relationship with customers by ensuring that...

Duties And Responsibilities Respond to customer inquiries via phone, chat, email, or social channels within SLA. Ensure accurate logging of interactions and resolutions in the CRM system or other platforms. Resolve customer concern efficiently and raise as needed. Maintain high QA and CSAT scores through professional and empathetic service. Exhibit Genuine...

Customer Service Associate - Pasig V-Call Center Link Inc. ₱25-45K [Monthly] • On-site – Pasig • Bachelor • Full-time • No Exp Required Job Description Aim to resolve customer concerns via chat and calls Provide excellent customer service to customers Adhere to rules and regulations by the management Requirements No BPO Experience Needed...

Company Profile: One of the leading award-winning outsourcing companies with over 20 years of experience in providing customer support to various industries and delivering productive and quality work based on standards. Company Industry: BPO Company Work Location: Pasig Work Schedule: Shifting Schedule Salary: Php 106,000 Work Set-up: Work...

On-site - Pasig No Exp Required High/Senior High School Full-time Job Description Act as the first point of contact for customer inquiries and issues, providing excellent service. Resolve customer complaints and concerns effectively and efficiently. Maintain accurate records of customer interactions and transactions. Collaborate with team members to enhance...

Assist customers with inquiries and provide accurate information.Handle customer complaints and resolve issues effectively.Maintain a positive and professional attitude towards customers.Document customer interactions in the database.Collaborate with team members to improve service delivery.DescriptionAssist customers with inquiries and provide accurate...

Support a multi-million dollar business' supply-chain & logistics team Fresh Prints is a New York-based custom apparel startup. We work with talented student entrepreneurs and provide the working capital, training, and support they need to build businesses at their schools. The Customer Experience Associate (what we call the role internally) is...

Customer Service Associate/1 Year ExperienceDempsey Resource Management Inc.On-site - Pasig 1-3 Yrs Exp Bachelor Full-timeJob DescriptionEmployee Recognition and RewardsPerformance BonusResponsibilitiesAddress customer needs and deliver a positive support experience.Support customers via email, chat, and phone, ensuring timely and effective...