POLICY AND PROCESS SPECIALIST
Save this job and keep your search organized
Create a free account to save jobs, create alerts and return to this listing from your dashboard.
By continuing, you agree to our Terms & Privacy Policy.
ABOUT THE ROLE
Rose Bakeshop is looking for a detail-oriented, analytical, and highly organized Policy and Process Specialist to join our Corporate Transformation Department.
The successful candidate will play an important role in standardizing company policies, documenting business processes, improving operational workflows, and supporting corporate transformation initiatives across our organization.
This position is ideal for individuals who have strong writing and analytical skills, an interest in business process improvement, and the ability to translate operational requirements into clear, structured, and practical procedures.
Fresh graduates are welcome to apply
KEY RESPONSIBILITIES
Develop, draft, review, and update company policies, SOPs, work instructions, guidelines, and operational forms.
Conduct interviews, document reviews, and site walkthroughs to understand and document existing business processes.
Prepare process maps, workflow diagrams, and procedural documentation.
Identify process gaps, duplication of work, operational inefficiencies, and potential risks.
Recommend practical improvements to existing policies, workflows, and operational procedures.
Coordinate with department heads and process owners to validate and finalize process documentation.
Maintain the master register of company policies, SOPs, document versions, and approval records.
Assist the Corporate Transformation Director in planning, coordinating, and monitoring corporate transformation initiatives.
Prepare presentations, meeting minutes, action trackers, and progress reports.
Assist in the rollout and implementation of approved policies and process improvements.
QUALIFICATIONS
Bachelor's degree in Business Administration, Industrial Engineering, Communication, Public Administration, Management, or any related course.
Fresh graduates and applicants without prior work experience are encouraged to apply.
Experience in policy writing, SOP development, process improvement, quality assurance, project coordination, or business process documentation is an advantage.
Excellent written and verbal communication skills.
Strong analytical, research, and documentation skills.
Proficient in Microsoft Word, Excel, and PowerPoint.
Knowledge of process mapping, workflow documentation, and flowcharting is an advantage.
Highly organized, detail-oriented, and capable of handling multiple assignments.
Able to coordinate professionally with different departments and levels of management.
Willing to conduct site walkthroughs and travel to assigned company locations when necessary.