Document Control Representative
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The Document Control Representative is responsible for managing incoming digital correspondence through the online mail system, accurately uploading documents to internal CRMs, and ensuring proper categorization. This role also includes reviewing and processing voicemails, performing task audits for compliance and accuracy, and handling other document-related responsibilities as assigned.
Key Responsibilities
- Review and process incoming digital mail and voicemails daily
- Accurately upload and categorize documents into appropriate CRM folders
- Perform task audits to ensure completion, accuracy, and protocol adherence
- Identify and escape discrepancies or incomplete documentation
- Maintain and update records in accordance with company standards
- Collaborate with internal teams to clarify document requirements
- Support additional document-related tasks as assigned
Experience
Previous experience in document management, administrative support, or a related field, Familiarity with CRM systems preferred, Experience with digital document processing or online mail systems is a plus
Skills
High attention to detail and accuracy, Proficiency in CRM and document management tools, Strong organizational and time management skills, Effective written and verbal communication, Ability to follow detailed procedures and maintain compliance, Self-motivated and able to work both independently and collaboratively, Critical thinking and problem-solving abilitie
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