Customer Loyalty

Global Dominion Financing Inc. is seeking a seasoned Customer Relations/Brand Manager to strengthen relationships and drive retention within the Filipino market. You will lead engagement initiatives, monitor customer insights, and collaborate with product, marketing, and sales to ensure a seamless customer journey.A data-driven mindset and strong...

Customer Loyalty Member IV role at ING Hubs PhilippinesProvides end-to-end support to customers, which may include use of standard scripts and specific guidelines and procedures, to handle queries or close sales. Seeks help and/or escalates issues/queries when it is appropriate to do so to help resolve customer issues expeditiously.Seniority levelEntry...

ING Hubs Philippines is seeking a Customer Loyalty Member III / Analyst to support customers across chat, phone, video, email, and messaging channels. You’ll navigate daily banking needs, process requests, resolve issues, and ensure positive customer experiences in a fast-paced international setting.The role emphasizes collaboration with teams, adherence...

Global Dominion Financing Inc. is seeking a seasoned Customer Relations/Brand Manager to strengthen relationships and drive retention within the Filipino market. You will lead engagement initiatives, monitor customer insights, and collaborate with product, marketing, and sales to ensure a seamless customer journey. A data-driven mindset and strong...

Shell Business Operations Manila is seeking a Customer Operations Specialist – Loyalty to deliver exceptional service across phone, email, chat, and social channels. You will manage loyalty registrations, point redemptions, and profile updates while upholding data integrity and compliance. This role supports the Retail End-to-End team and partners with...

A leading retention service company in Metro Manila is looking for a Customer Retention Specialist. Key responsibilities include managing customer relationships, addressing retention requests, and providing solutions. Candidates should have at least 2 years of college education and strong customer service skills, with an emphasis on communication and...

HelloConnect in Manila is seeking dedicated customer service professionals to join a remote, global team. You will manage customer email interactions, build loyalty, and deliver outstanding service to enhance satisfaction. Ideal candidates have 2+ years in customer care, excellent English, and comfort with tools like Zendesk and Shopify. You should be...

LaVie Resort and Casino Manila in Manila is seeking a Membership Specialist to develop and manage loyalty programs that build strong guest relationships and drive repeat business. You will lead end-to-end loyalty initiatives, including research, concept drafting, budgeting, implementation, and postmortem analysis.The role requires collaboration with branding...

The Loyalty Marketing Supervisor supports the implementation, administration, and continuous improvement of loyalty programs under the Okada Manila ecosystem, including Reward Circle, Okada Club, and the Lifestyle Program. The role supports day-to-day program operations across customer experience, loyalty systems, campaign execution, member communications,...