Operations Officer

4 days ago

Makati, Metro Manila, Philippines Storagemart Corporation Full-time ₱279,000 - ₱390,600 Contract

Job Summary

On-site - Makati 1-3 Yrs Exp Bachelor Full-time

Key Responsibilities

  • Continuously review and improve operational processes to enhance productivity, quality, and customer satisfaction. Identify bottlenecks, inefficiencies.
  • Provide guidance to the operations team, ensuring that all activities are carried out efficiently and effectively.
  • Identify and mitigate operational risks and ensure compliance with relevant regulations and industry standards.
  • Support training initiatives to enhance team skills and ensure consistent application of operational procedures.
  • Conduct facility maintenance, inventories, merchandise monitoring.
  • Review spreadsheets for accuracy.
  • Ensure that branches are following established processes.
  • Manage and coordinate daily operations across multiple locations to ensure optimal performance and adherence to company policies.
  • Monitor key performance indicators (KPIs) and implement strategies to improve productivity, quality, and customer service.
  • Engage with customers to address concerns, gather feedback, and enhance the overall customer experience.

Minimum Qualifications

  • Graduate of any Bachelor’s Degree or related area
  • With 1 to 2 years of working experience in related fields
  • Knowledge of packaging processes, organizational skills, quality control, team management, problem‑solving skills.
  • Knowledge of safety procedures, written and oral communication skills, sharp attention to detail.

Government Mandated Benefits

Insurance Health & Wellness

HMO

Professional Development

Job Training

Bereavement Leave, Maternity & Paternity Leave, Sick Leave, Vacation Leave

Company Initiated Benefits (upon regularization and in accordance with company policy)

  • Entitlement for Paid Time Off (PTO) known as Leave Credits
  • Entitlement for HMO Benefit
  • Eligible for National University – SM Employee 20% Discount
  • Eligible for SM Savings and Loan Association, Inc. (SLA)
  • Eligible for SM E- Card
  • Eligible for Training and Development Program