CSR Insurance

4 days ago

Pasig, Metro Manila, Philippines StackPH Full-time ₱201,000 - ₱268,000/year

We are seeking a qualified and customer-focused Insurance Customer Service Representative to join our team. The role involves handling customer inquiries, providing accurate information on insurance products and services, and ensuring a high level of client satisfaction.

Qualifications:

  • Minimum of 1 year Customer Contact Experience (CCE); with At least 6 months of insurance experience (local or international account)
  • Strong verbal and written communication skills
  • Amenable to working 100% onsite in Ortigas City

Key Responsibilities:

  • Manage inbound and/or outbound customer interactions related to insurance accounts
  • Address inquiries regarding policies, claims, and coverage details
  • Ensure accurate documentation of customer interactions
  • Deliver excellent customer service while meeting performance targets

What We Offer:

  • Competitive compensation package
  • Opportunities for career growth and development
  • Professional and supportive work environment