Property Admin Assistant | Work From Home | Night Shift | Day 1 HMO

Support Property Operations That Drive Long-Term Real Estate Success

Growth in real estate is driven by operational discipline, responsive support, and consistent execution. The Property Admin Assistant helps deliver all three by coordinating workflows, maintaining accurate records, and supporting portfolio-wide initiatives that keep properties performing at their best. Your contributions will influence business efficiency and client satisfaction while opening the door to a long-term global career with Emapta, built for top 1% talent and lasting success.

Snapshot

• Employment Type: Full-time
• Work Setup: Permanent Work From Home
• Shift: Night Shift, 8:00 AM - 5:00 PM PST, Weekends Off

Benefits

• Day 1 HMO coverage with free dependent
• Competitive Salary Package
• Night differential pay to maximize your earnings
• Fixed weekends off
• Permanent WFH arrangement
• Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit: https://emapta.com/training-calendar/)
• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

Qualifications

• Minimum of 2 years of experience in administrative support, executive assistance, or property operations.
• Property management experience is strongly preferred.
• Strong organizational skills, exceptional attention to detail, and the ability to manage multiple priorities in a fast-paced environment.
• Proven ability to take initiative, follow through on assigned tasks, and identify appropriate next steps independently.
• Strong written and verbal English communication skills.
• Proficiency in Microsoft Excel, Microsoft Word, and Microsoft Outlook.
• Ability to use and learn property management and workflow systems, including Rent Manager, Asana, Salesforce, and KTS.
• Ability to review information for accuracy, identify missing details, and escalation concerns appropriately.
• Professional and collaborative approach when working with supervisors, managers, vendors, tenants, and internal stakeholders.
• Ability to handle confidential and sensitive information with discretion.
• Strong follow-up, coordination, and task management skills across multiple departments.
• Demonstrated commitment to ethics, integrity, and accountability.
• Clear and effective communication skills.

Responsibilities

Administrative and Portfolio Support

• Review weekly status reports (WSRs) for accuracy, completeness, and required follow-up actions.
• Update WSR ARNs when a Property Manager is unassigned or unavailable.
• Collect bids, organize bid comparisons, and support bid analysis activities.
• Follow up on Asana tasks with Property Managers and Supervisors to maintain progress and visibility on deadlines.
• Create and update KTS cases and provide status updates as required.
• Support Salesforce case management when escalated by a Property Manager.
• Upload documentation and files into Rent Manager (RMX) and maintain organized electronic records.

Property Operations Support

• Review completed property inspections and identify items requiring follow-up.
• Create and assign work orders, tasks, and vendor requests based on inspection findings when a Property Manager is not assigned.
• Route inspection follow-up actions to the assigned Property Manager when applicable.
• Coordinate move-out administrative processes, including Security Deposit Deduction Worksheets (SDDWs) and turnover-related activities.
• Assist with utility transfers and confirm utility accounts are active before tenant move-ins.
• Coordinate vendor schedules and follow up on outstanding invoices, documentation, and action items.

Cross-Department Coordination

• Serve as the administrative liaison between Customer Service, Maintenance, onsite teams, Property Managers, vendors, and Supervisors.
• Coordinate departmental handoffs by confir