SaaS Support Specialist

Job Summary KDCI Outsourcing is seeking a SaaS Support Specialist – L1 to provide first-level support for SaaS customers. The role focuses on resolving common concerns, gathering complete troubleshooting information, accurately documenting technical issues, and escalating concerns when needed. The ideal candidate has experience with SaaS products,...

RealPage Philippines, Inc. is seeking a Customer Support Ambassador III to provide advanced technical and functional support for RealPage software solutions. You will troubleshoot complex issues, guide users through product features, and ensure timely resolution while maintaining high customer satisfaction. You will participate in AI-enabled and...

Job SummaryKDCI Outsourcing is seeking a SaaS Support Specialist – L1 to provide first-level support for SaaS customers. The role focuses on resolving common concerns, gathering complete troubleshooting information, accurately documenting technical issues, and escalating concerns when needed. The ideal candidate has experience with SaaS products, ticketing...

KDCI Outsourcing is seeking a SaaS Support Specialist – L1 to provide first-level support for SaaS customers. The role focuses on resolving common concerns, gathering complete troubleshooting information, accurately documenting technical issues, and escalating concerns when needed. The ideal candidate has experience with SaaS products, ticketing platforms,...

AgentFire.com is seeking a Senior Customer Support Specialist to deliver 5-star, white-glove service. You will troubleshoot issues by phone, help grow our knowledge base, and assist clients with WordPress website inquiries and integrations. Open to candidates in the Philippines for a fully remote, full-time role (40 hours/week) with Monday–Friday schedule...

Setup and Location: Onsite - Ortigas Work Schedule: 9:00 AM – 6:00 PM AEDT | 7:00 AM – 1:00 PM PHT Employment Type: Full-Time Ready to do work that actually excites you? We are looking for a Level 2 Support Specialist to serve as the primary point of contact for customers, ensuring timely and professional handling of inquiries, issues, and service...

Transcom Worldwide (Philippines), Inc. is seeking passionate Customer Service Representatives to join our Pasig City team. You will handle inquiries, troubleshoot issues, and ensure interactions reflect our brand quality, driving satisfaction and loyalty across multiple products.You should have 1+ year in customer-facing roles, fluent English, strong...

Tenant Turner is seeking a highly motivated Customer Support Specialist to join our remote team. You’ll be the first line of support for users, solving issues via live chat and email during US business hours. We expect 2+ years in SaaS support, proficiency with HubSpot, Zendesk, Intercom or Freshdesk, and a strong command of written English. You’ll work...

parcelLab is hiring a Technical Support Specialist to serve as 2nd level support for our B2B customers. You will implement requests within the system, troubleshoot complex cases, and provide product guidance to help customers maximize the platform's value. We offer a remote-friendly culture with flexibility and a collaborative, high-growth environment....