Virtual Property Management Coordinator
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About the Opportunity
Calling all process-driven, tech-savvy real estate professionals We are expanding our elite network of Virtual Assistants to provide crucial backend support for rapidly growing property management teams. If you have solid experience in the Australian or UK real estate markets and thrive on keeping residential and commercial portfolios compliant and running like clockwork, this is your next career move.
Your Core Duties
Tenancy & Lease Administration: Drive the end-to-end application process, accurately draft new lease documentation, and proactively facilitate seamless lease renewals.
Maintenance & Inspection Workflows: Coordinate repairs as the central hub for maintenance requests, schedule routine property inspections, and compile detailed ingoing and outgoing condition reports.
Inbox & Arrears Control: Actively monitor shared inboxes, deliver highly professional responses to landlord and tenant queries, and manage automated rent arrears notices.
CRM & Listing Management: Ensure CRM data remains pristine and guarantee that all property listings are perfectly synchronized across relevant marketing portals.
Software & Systems Expertise
Familiarity with these platforms will heavily elevate your application:
Core PM Platforms: PropertyMe, Property Tree, VaultRE, Console Cloud, MRI Palace, REX, Re-Leased, AgentBox, Ailo, Nurturecloud.
PropTech & Inspections: ActivePipe, PriceFinder, Inspection Express, Inspection Manager, OurProperty.
Team Collaboration: Slack, MS Teams, Asana, Loom, Google Workspace.
Who You Are
Industry Experience: A minimum of 3 years of demonstrated experience supporting AU or UK property management operations (commercial or residential).
Process Mastery: A deep, functional understanding of the property management lifecycle and end-to-end leasing procedures.
Communication & Accuracy: Exceptional written and verbal English skills paired with an uncompromising, laser-sharp eye for detail.
Remote Readiness: A secure, highly reliable, and fast work-from-home office setup capable of supporting continuous remote work.
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