Global Quality Programs Lead

CNX in the Philippines seeks a Manager I, Quality to lead Transaction Monitoring across programs, sites, and geos. You will supervise Quality staff, ensure the accuracy of evaluations, and drive the development of your team through coaching and performance reviews. The role demands strong analytical capability and collaborative leadership. You will maintain...

The Manage, Quality is responsible for managing Transaction Monitoring for clients with multiple programs or lines of businesses which can be across multiple sites/geos. This position supervises all Quality staff members who support their assigned portfolio. He/she is responsible for the accuracy of evaluations, analysis and overall performance of Quality...

Job Summary The Quality Supervisor is responsible for leading and developing a team of Quality Analysts to ensure consistent delivery of customer experience standards, operational excellence, and client requirements. This role drives quality performance through coaching, calibration, data analysis, process improvement initiatives, and stakeholder...

TP is seeking a Compliance Manager to lead and enhance the organization's compliance program across operations. You will identify risks, implement controls, conduct audits, and promote a culture of accountability. As part of the role, you will collaborate with Legal, Information Security, HR, and Quality Assurance to ensure regulatory and contractual...

Concentrix in the Philippines seeks a Manage, Quality professional to supervise a quality team handling transactions across multiple programs and sites. The role focuses on ensuring accuracy of evaluations, staff development, and performance metrics for the portfolio.Ideal candidates have a related degree and 6–12 months in a Quality Lead role, with strong...

Concentrix is seeking a Manage, Quality Lead to supervise Transaction Monitoring teams across programs and sites in the Philippines. You will ensure accuracy of evaluations, guide staff development, and drive continuous improvement in quality and performance. The role requires a Bachelor's degree, 6–12 months in a Quality Lead role, and strong proficiency...

Gratitude Philippines seeks an experienced USRN Program Manager to lead utilization management programs and optimize clinical operations across multiple sites. You will drive performance, apply UM expertise to complex decisions, and guide teams toward quality and service objectives.This senior role combines USRN, UM, and leadership responsibilities with a...

VXI Global Solutions in the Philippines seeks a Team Leader to manage a group of 11 to 15 Global Agents/Sr. Global Agents, reviewing performance data and pinpointing root causes for variances to drive improvements. You will coach through one-on-one sessions, monitor calls for quality and CSAT alignment, and coordinate with IT, HR, and Workforce teams to...

IBEX Global Solutions Philippines Inc. is seeking an Operations Manager to lead one or more client programs by driving operational excellence, achieving business objectives, and delivering exceptional customer experiences. This role oversees Team Managers, ensuring KPIs are met and client partnerships are strong. You will promote a culture of continuous...