Merchandising Operations Supervisor
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Job description:
The Merchandising Operations Supervisor will oversee the overall Merchandising Operations Department handling the merchandisers, coordinators, and back-end teams in ensuring that retail fundamentals and KPIs are met while developing a motivated team and helping to grow the Retail sales channel.
Responsibilities
People Management - Mentorship and development of the entire team to maximize their potential and keep them motivated in their duties and responsibilities.
Policy and Process Management - Strategy, implementation, and enforcement of in-store merchandising requirements, policies, and processes to ensure retail standards are met. Assessing, proposing, and improving these processes to maximize efficiency, productivity, and sales-generating activities
Manpower Recruitment - Working with our merchandising agency to ensure that merchandisers and coordinators are recruited in a timely manner and deployed to stores in the most optimal way.
Manpower Retention - Working with our merchandising agency and internal team to ensure that our merchandisers and coordinators are retained, trained, motivated, equipped, and incentivized to work while ensuring quality of work.
Quality Assurance - ensuring that retail fundamentals of each brand and category are met, including implementation of planograms, marketing initiatives, and optimized product placement.
On-ground/field Check - Conducting comprehensive trade visits to ensure quality of execution and spotting of opportunities on trade.
Data Analysis - Analyzing sales data (topline sales, returns, etc.) in relation to KPIs of each member of the team.
Scope
Total Company - All products and categories we play in
Objectives / Key Outcomes
Maximizing on shelf availability (OSA% hit)
Enforcement of retail standards (% implementation)
Minimizing RTV (%RTV reduction)
Qualifications
At least 5 years of experience in handling manpower, particularly merchandisers (at least 50 headcounts)
Genuine care for people
Excellent negotiation skills
Extensive knowledge of FMCG operations
Track record in strategic business relationship-building with major accounts to promote brand visibility and availability
Knowledgeable in key merchandising metrics and KPIs
Good understanding of customers' needs to identify opportunities to generate shopper offtake in the retail environment
Experience in tracking and measuring staff performance
Willing to work onsite in our Pasig City office
Proficient in in-store merchandising requirements, policies and processes
Comprehensive knowledge and understanding of merchandising obligations and contract
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