Operations Manager

Operations Manager (FMCG)

Inbound Logistics & Inventory Management

• Oversee the receipt, inspection, and documentation of incoming shipments.
• Ensure accurate inventory tracking and stock levels across warehouses.
• Coordinate with suppliers and customs for timely delivery and clearance of goods.

Warehouse & Storage Operations

• Manage warehouse layout, storage systems, and inventory flow.
• Implement best practices for stock rotation (FIFO/FEFO), safety, and cleanliness.
• Monitor warehouse staff performance and ensure compliance with SOPs.

Distribution & Delivery

• Plan and execute efficient distribution strategies to meet customer demand.
• Optimize delivery routes and schedules to reduce costs and improve service.
• Ensure timely dispatch and delivery of goods to retailers or clients.

Process Optimization & Cost Control

• Identify bottlenecks and implement process improvements across operations.
• Monitor operational costs and implement cost-saving initiatives.
• Use data and KPIs to drive continuous improvement.

Team Leadership & Coordination

• Lead and supervise operations staff including warehouses, logistics, and drivers.
• Conduct regular training and performance evaluations.
• Foster a culture of accountability, safety, and teamwork.

Compliance & Quality Assurance

• Ensure compliance with local regulations, health and safety standards, and company policies.
• Maintain product quality standards throughout the supply chain.
• Handle audits and inspections related to operations.

Reporting & Documentation

• Prepare regular reports on inventory, distribution, and operational performance.
• Maintain accurate records of shipments, deliveries, and stock movements.
• Present insights and recommendations to senior management.

Qualifications

• Bachelor’s Degree Holder in Business Administration, Supply Chain Management, or any related field.
• Strong leadership and organizational skills, with the ability to manage teams and drive operational efficiency.
• Experience Level: 2–3 years of operations management experience
• Preferably with relevant experience in distribution, logistics, or any field related to FMCG operations.
• Excellent communication skills, both oral and written, with the ability to coordinate effectively across departments and external partners.
• Valid Driver’s License and proficient in driving 4-wheeled vehicles.
• Willing to be assigned in various locations within the Camarines Sur area.

Education & Experience

• Bachelor’s degree in Business Administration, Supply Chain Management, Industrial Engineering, or related field (Master’s degree is a plus).
• Minimum of 5 years of experience in operations management within the FMCG industry.
• Proven track record in managing logistics, warehousing, inventory, and distribution operations.

Technical Skills

• Strong knowledge of supply chain and logistics processes.
• Proficiency in ERP systems (e.g., SAP, Oracle) and warehouse management systems.
• Advanced Excel skills and data analysis capabilities.
• Familiarity with import/export regulations and customs procedures.

Leadership & Management

• Excellent leadership and team management skills.
• Ability to lead cross-functional teams and drive operational efficiency.
• Strong decision-making and problem-solving abilities.
• Experience in change management and process improvement initiatives (e.g., Lean, Six Sigma).

Communication & Coordination

• Strong communication and interpersonal skills.
• Ability to coordinate with suppliers, logistics partners, and internal departments.
• Skilled in stakeholder management and conflict resolution.

Other Requirements

• Willingness to travel to warehouses, distribution centers, and supplier locations as needed.
• Ability to work under pressure and meet tight deadlines.
• High level of integrity and commitment to quality and compliance.