English Trainer – Urgent Hiring Quezon City

4 days ago

Philippines ALORICA TELESERVICES, INC. Full-time ₱279,000 - ₱446,000 Contract

Language Trainer (BPO)

Role Overview

The Language Trainer will be responsible for delivering English communication and fluency training programs to new hires and existing employees. The role focuses on strengthening professional communication, pronunciation, and overall language proficiency in a fast-paced business environment.

Key Responsibilities

  • Facilitate English fluency and Accent Neutralization training for onboarding and production employees

  • Conduct structured communication workshops aligned with company standards

  • Assess language proficiency and provide targeted coaching and development plans

  • Participate in voice assessments during recruitment

  • Collaborate with Operations to maintain high communication standards across teams

  • Support implementation of language development initiatives tied to performance goals

Qualifications

  • Strong English communication skills (verbal and written)

  • Background in ESL teaching, English instruction, or academic facilitation an advantage but not required

  • Experience in the academe (Senior High School, College, or University level) is highly preferred

  • At least 6 months BPO experience (Required)

  • Proficient in Microsoft Office (Word, PowerPoint, Excel, Outlook)

  • Strong facilitation, presentation, and instructional design skills
    This role requires onsite reporting.