SALES SUPERVISOR FOR SM SEASIDE CEBU
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Flying Tiger Copenhagen is looking for Sales Supervisors.
About us:
Flying Tiger Copenhagen is a Danish variety store known for its fun, affordable, and creative products from home decor to stationery and toys. With over 900 stores worldwide, we focus on delivering a unique shopping experience filled with surprises and Scandinavian design at great value.
Duties and Responsibilities:
Manages the overall operations of the branch; leads in supervising the store operations including the cashiers, sales consultants, and other employees assigned in the store. (e.g utility & security guards)
Ensure promotions are accurate and in tune with the company’s standards, maintain outstanding store condition and visual merchandising standards.
Prepares daily, weekly, and monthly sales reports.
Recruit, coach, counsel, discipline, and train employees
Evaluate self-on-the-job performance, as well as other staff.
Maintain inventory and ensure items are in stock.
Maintain health and safety measures and store’s cleanliness; complete store administration and ensure compliance with policies and procedures.
Help, drive, motivate, and encourage retail sales staff to achieve sales targets.
Handle customer complaints, issues, and questions; ensure high levels of customer satisfaction through excellent service.
Report on buying trends, customer needs, profits, etc; propose innovative ideas to increase market share.
Conduct personnel performance appraisals to assess training needs and builds career path.
Deal with all issues that arise from staff or customers (complaints, grievances, etc)
Job Specifications:
Graduate of 4-year business course
With at least one (1) year of experience in the same/related field
With excellent selling and customer service and management skills
With strong leadership, organizational skills and business orientation
With extensive experience in retail/fast food operation
Must be willing to work on holidays and weekends.
Must be proficient in both oral and written communication.
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