Quality Director, Healthcare BPO — AI, Lean

Gratitude Philippines in Manila is seeking an Associate Director of Quality to lead the strategic quality framework for healthcare BPO operations. You will oversee offshore quality teams, drive client-focused metrics, and champion digital transformation including AI, RPA, and ML to elevate compliance and customer experience. Experience in BPaaS transitions...

Job Posting: Associate Director, Quality (Healthcare BPO) Role Overview Job Title: Associate Director, Quality Account/Domain: Healthcare Work Setup: 100% On-site (Taguig, 5 days/week) Work Shift: Day Shift Basic Salary: ₱100,000 – ₱180,000 Headcount: 1 Start Date: Immediate / ASAP (within 10 days) Purpose of the Role ...

Company DescriptionWNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence - WNS’ core differentiator...

About the Role Clicktek Consulting and yGen Innovations deliver end-to-end RPO (Recruitment Process Outsourcing) services to enterprise clients across multiple industries. Our team works embedded with client organizations to solve complex talent and technology challenges at scale. We're building RCM Operations Managers to found and lead a new AI-enabled...

Job Overview Level Up Talent Solutions is looking for a Lean-Pro Associate Director for Operations to support senior-level operational leadership for a non-voice healthcare operations environment. This role is responsible for leading operational priorities, managing cross-functional initiatives, supporting change management, and driving team capability,...

Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence - WNS’ core...

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...

About the Role Clicktek Consulting and yGen Innovations deliver end-to-end RPO (Recruitment Process Outsourcing) services to enterprise clients across multiple industries. Our team works embedded with client organizations to solve complex talent and technology challenges at scale. We're building RCM Operations Managers to found and lead a new AI-enabled...

About the Role Clicktek Consulting and yGen Innovations deliver end-to-end RPO (Recruitment Process Outsourcing) services to enterprise clients across multiple industries. Our team works embedded with client organizations to solve complex talent and technology challenges at scale. We're building RCM Operations Managers to found and lead a new AI-enabled...