Assistant Store Manager

Overview

The Assistant Store Manager supports the Store Manager in overseeing daily operations, staff supervision, and customer service to ensure a safe, fun, and profitable playground environment.

Qualifications

• A Bachelor’s degree graduate in Business Studies/Administration/Management or equivalent.
• 2-3 years of supervisory / assistant manager position experience.

Duties and Responsibilities

• Assist in planning, organizing, and supervising daily store operations.
• Ensure that all playground areas, facilities, and equipment are safe, clean, and well-maintained.
• Monitor staff performance and ensure smooth workflow during operating hours.
• Handle customer concerns and inquiries professionally and promptly.
• Ensure all staff deliver excellent service and maintain a child-friendly environment.
• Support the implementation of promotions, events, and customer engagement activities.
• Supervise and motivate store staff to achieve operational and sales goals.
• Coordinate staff schedules and ensure proper manpower allocation.
• Assist in monitoring sales performance and implementing strategies to achieve targets.
• Oversee cashiering operations and ensure accuracy in transactions and reports.
• Ensure compliance with company policies, procedures, and safety regulations.

Reminder: The assistant store manager’s duties and responsibilities are not limited to the provided task descriptions above, as other activities and roles might be given based on the department's needs.