Operations Manager

3 days ago

Philippines Storagemart Corporation Full-time ₱279,000 - ₱390,600 Contract

On-site - Makati 1-3 Yrs Exp Bachelor Full-time

Job Description

Key Responsibilities:

  • Continuously review and improve operational processes to enhance productivity, quality, and customer satisfaction. Identify bottlenecks, inefficiencies.
  • Provide guidance to the operations team, ensuring that all activities are carried out efficiently and effectively.
  • Identify and mitigate operational risks and ensure compliance with relevant regulations and industry standards.
  • Support training initiatives to enhance team skills and ensure consistent application of operational procedures.
  • To conduct Facility Maintenance, Inventories, Merchandise Monitoring
  • Review spreadsheets for accuracy.
  • Ensure that branches are following established processes.
  • Manage and coordinate daily operations across multiple locations to ensure optimal performance and adherence to company policies.
  • Monitor key performance indicators (KPIs) and implement strategies to improve productivity, quality, and customer service.
  • Engage with customers to address concerns, gather feedback, and enhance the overall customer experience.

Minimum Qualifications

  • Graduate of any Bachelor’s Degree or any related area
  • With 1 to 2 years of working experience in related fields
  • Knowledge of packaging processes, organizational skills, quality control, team management, problem-solving skills
  • Knowledge of safety procedures, written and oral communication skills, sharp attention to detail

Government Mandated Benefits

Insurance Health & Wellness

HMO

Professional Development

Job Training

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Company Initiated Benefits (upon regularization and in accordance with company policy)

  • Entitlement for Paid Time Off (PTO) known as Leave Credits
  • Entitlement for HMO Benefit
  • Entitlement for Employee Personal Accident Insurance
  • Eligible for National University – SM Employee 20% Discount
  • Eligible for SM Savings and Loan Association, Inc. (SLA)
  • Eligible for SM E- Card
  • Eligible for Training and Development Program

Leadership Problem-solving Communication

Working Location