Operations Manager/Supervisor
4 days ago
Makati, Metro Manila, Philippines
RCX Recruitment Inc.
Full-time
₱669,600 - ₱892,800 Contract
Free with email or Google
Save this job and keep your search organized
Create a free account to save jobs, create alerts and return to this listing from your dashboard.
Free with email or Google
By continuing, you agree to our Terms & Privacy Policy.
Description
- Oversee daily operations to ensure efficiency and effectiveness in service delivery.
- Lead and manage a team, providing guidance, support, and development opportunities.
- Implement process improvements using Root Cause Analysis and Six Sigma methodologies.
- Foster a culture of performance excellence and accountability within the team.
- Monitor key performance indicators and report on operational performance to senior management.
Requirements
- Educational Qualifications: Bachelor’s degree in Business Administration, Management, or related field
- Experience Level: 3-5 years of experience in operations management
- Skills and Competencies: Proficient in Root Cause Analysis and Six Sigma methodologies
- Responsibilities and Duties: Previous experience in the BPO industry is preferred
- Qualities and Traits: Strong leadership and management skills, with a focus on team development
- Working Conditions: Ability to work in a fast-paced and dynamic environment