Service Desk Agent — First-Line IT Support

A leading consultancy firm seeks two Bilingual Service Desk Agents to join their team in Cebu City. This onsite role, offering a competitive salary of up to 70k, requires candidates proficient in both English and at least N2 level. Responsibilities include providing first-line support, managing user incidents, and ensuring service delivery meets...

A leading consultancy firm seeks Japanese-speaking Service Desk Agents in Cebu. The role involves managing user incidents and requests while providing first-line support. Candidates should have N2 Japanese skills and good English communication abilities, with BPO experience preferred. This is an onsite position with a shifting schedule. Ideal for those...

OverviewRole OverviewJob Title: Technician, HelpdeskEducation Requirement: Graduate of Information Technology or any related courseResponsibilities1. Point of Contact & Customer ServiceServe as the single point of contact for both on-site and remote users regarding problems and inquiries.Act as the first line of defense for all technical incidents and...

Location Flexibility: Primary Location OnlyPosting Start Date: 5/27/26At Fujitsu, we've been driven to create a sustainable world through innovation since 1935. Today, we lead in digital transformation globally with our 130,000 employees across 50+ countries. We empower our diverse community to achieve greatness through career development and opportunities....

Overview BIlingual Service Desk Agents - up to 70k - Onsite in Cebu - Shifting We are looking for (2)BIlingual Service Desk Agents for our client in Cebu Responsibilities Provide a single point of contact for users, dealing with the management of both routine and non-routine incidents, problems and requests. Provision of 1st line support for incidents....

Overview Japanese-speaking Service Desk Agents - up to 70k - Onsite in Cebu Job Openings Japanese-speaking Service Desk Agents - up to 70k - Onsite in Cebu - About the job We are looking for (2) Japanese-speaking servicedesk agents for our client in Cebu. Industry: IT. Set-up: Onsite. Location: Cebu. Schedule: Shifting. Salary: up to 70k. Role Purpose To...

QBE Group Shared Services Centre in Cebu City, Philippines is seeking a capable IT Help Desk professional to deliver first-line technical support and incident management across global users. You will handle multi-channel inquiries, document issues, and work closely with teams to resolve problems promptly. The role requires ITIL knowledge, prior helpdesk...

Home > Jobs > Customer Service & Logistics Support Agent Back to all vacancies Customer Service & Logistics Support Agent Job Summary This is a dual-role position combining customer service excellence with hands‑on logistics coordination. Job Description Job Title: Customer Service & Logistics Support Agent Set up: Office based – Outsourced IT Park Cebu...

AMCS Group in Cebu City, Philippines, is seeking a Service Desk Analyst to join our Service Operations team. In this customer-facing role, you will provide first-line support, troubleshoot technical and application issues, manage support cases, and ensure timely, high-quality service.You will collaborate with customers, internal support teams, and product...