Technical Business Analyst

Founded in 1994 and headquartered in Switzerland, ERNI is a leading Software Development company with over 800 employees worldwide. Specializing in IT and software engineering, we drive innovation in process and technology. Our first service center in Asia Pacific, located in Metro Manila (Mandaluyong), supports clients across Europe, APAC, the Philippines, and the USA. As we continue to grow, we're looking for passionate and motivated individuals to join our team.

Why ERNI is the Perfect Place for You:

• International Exposure: Work with global clients on cutting-edge projects.
• Inclusive Culture: Thrive in a collaborative and diverse work environment.
• Career Development: Enjoy continuous learning and professional growth opportunities.

Perks and Benefits:

• Career Stability: Enjoy a stable career path with ample project opportunities.
• Skill Enhancement: Access free training and certifications.
• Baby Basket: To welcome your newborn to the ERNI family.
• Fruit Basket: Boost of vitamins during hospitalization.
• Office Perks: Enjoy free snacks and coffee.

Growth and Opportunities:

• Free Training: Advance your skills through technical and non-technical training.
• Challenging Projects: Engage in complex software projects across MedTech, Industry, Finance, and Transportation.
• Supportive Environment: Benefit from a team dedicated to guiding and supporting your success.
• Recognition and Advancement: Receive acknowledgment for your efforts and opportunities for promotion.
• Open Communication: Experience transparency and value your input in our culture.

Flexibility:

• Hybrid Work Setup: Balance remote and in-person work for better work-life integration.

Events:

• Connect and Celebrate: Participate in a variety of events including leisure, summer, family, social, and year-end gatherings.

We are seeking an experienced Technical Business Analyst to bridge the gap between business stakeholders and technical teams. The ideal candidate has strong expertise in business and technical requirements management, enterprise application architecture, systems integration, and digital platforms, with exposure to Microsoft Dynamics and WordPress.

The successful candidate will translate business needs into clear, actionable technical requirements, assess system dependencies and integration impacts, and collaborate with solution architects, developers, vendors, and project teams to ensure solutions align with business objectives and technical standards. Experience in traditional Waterfall project delivery environments is highly desirable.

Required Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Information Systems, Engineering, Business Administration, or a related field.
• At least 5 years of Business Analysis experience, including a minimum of 3 years in a Technical Business Analyst role supporting enterprise applications or digital solutions.
• Proven experience gathering, analyzing, documenting, and managing business and technical requirements.
• Experience supporting enterprise system implementations, integrations, enhancements, or transformation projects.
• Strong understanding of application architecture, system dependencies, APIs, web services, data flows, and third-party integrations.
• Ability to communicate effectively with technical and non-technical stakeholders and facilitate cross-functional collaboration.
• Experience working with project documentation, requirements traceability, and SDLC processes.

Preferred Qualifications

• Experience with Microsoft Dynamics 365 modules, implementations, enhancements, or integrations.
• Experience with WordPress-based websites, customer portals, or content management systems.
• Experience in Waterfall project environments, including requirements management, change control, and formal documentation and sign-offs.
• Familiarity with REST/SOAP APIs, database concepts, data mapping, and third-party system integrations.
• Experience supporting SIT, UAT, defect triage, and deployment activities.
• Proficiency with tools such as Jira, Azure DevOps, Microsoft Visio, Lucidchart, Confluence, or equivalent platforms.
• Ability to interpret application architecture, integration, and data flow diagrams.
• Experience working with cloud-hosted solutions, integration platforms, and enterprise business systems.
• Knowledge of IT governance, SDLC controls, and change management practices.

How can you contribute to the team?

Key Responsibilities