Trainer - HR
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ACCOUNT/CATEGORY/CAMPAIGN: H&R Block Seasonal Account
EMPLOYMENT: Contractual until the end of April 2027
SALARY: ₱25,500 – ₱35,000 max basic, up to ₱2,500 performance-based bonus
WORK LOCATION/SET UP: On-Site in Sucat
SHIFT SCHEDULE: Shifting Schedule
Role Overview
Training & Development Delivery work focuses on delivering/providing training for the general workforce and targeted functional/technical areas including:
- Delivering training materials including presentation materials, training guides/manuals, course evaluations, etc.
- Coordinating training schedule based on training requirements
- Positions on this level have comprehensive knowledge of the specific discipline or the broader area in which the position operates
- Executes specialized projects and activities and typically works according to set principles
- Usually generates and initiates own workload and doesn't need instructions or guidelines
- Might supervise work of less experienced professionals, provide professional expertise, and take responsibility for the end-product
- Positions at this level are expected to significantly improve the day-to-day activities/processes
- Manages and oversees the implementation of short-term activities within the team
- Decisions are of an operational nature within a defined scope
- Positions on this level deliver their share of professional responsibilities focusing on professional excellence
- Typically manages a team of Individual Contributor co-workers
Qualifications
- 6 months to 1 year of Training Experience in the BPO Industry – required
- Minimum of 2 years' experience in the BPO Industry – required
- Familiarity with adult learning principles, curriculum design, or training methodologies
- Demonstrated proficiency in English communication (oral and written)
- Strong presentation, facilitation, and interpersonal skills
- Ability to adapt training delivery to different learning styles and paces
- Experience in instructional design or Learning & Development is a plus
- Proficiency in using learning management systems (LMS) and training tools
Why Join?
- Competitive salary: ₱25,500 – ₱35,000 max basic + up to ₱2,500 performance-based bonus
- Prime Sucat location
- Career growth in training and development
- Dynamic and supportive team environment
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