Strategic Workforce

ADP is seeking a Staffing Strategy Support professional in Makati, Philippines to oversee forecasting, scheduling, and staffing models. You will lead the Workforce Management Team, use forecast data and real-time analytics to ensure capacity for all client services, and drive best-practice staffing aligned with business objectives.The role requires a...

Angkas (DBDOYC, Inc) is seeking a Workforce Specialist Service Excellence to act as the operational backbone for BPO staffing. You will forecast demand, schedule staff, monitor real-time metrics, and ensure SLA adherence while managing costs.The role requires a Bachelor’s degree with 3+ years in WFM, onsite work, and rotation as escalation point. You’ll...

Concentrix Philippines is seeking a Sr. Manager Workforce Management to lead a team responsible for forecasts, capacity plans, schedules, and post-day performance analysis. This role drives execution of the workforce strategy and works closely with clients to align staffing with demand.The position requires 3+ years in a similar role, strong MS Office...

Probe CX in Makati is seeking a Manager to lead programme staffing, ensuring daily, weekly and interval coverage targets are met. You will oversee WFM real-time and scheduling activities, and coordinate with clients and internal stakeholders to deliver concise updates.The role focuses on identifying opportunities, implementing real-time improvements,...

Optum is seeking a Manager of Workforce Analytics to lead end-to-end workload management across a complex multi-site environment. You will drive forecasting, capacity planning, scheduling, and performance analytics with internal and vendor partners.The role requires advanced analytics, enterprise stakeholder management, and the ability to translate data into...

Vivant Corporation is seeking a Talent Acquisition and Workforce Planning Specialist to design organizational structures and align headcount budgets. You will manage full-cycle recruitment, drive employer branding, and optimize talent pipelines for sustainable growth.The role also involves partnering on campus outreach, vendor management, and workforce...

Intertek Testing Services Philippines Incorporated seeks an HR Business Partner specializing in Compensation & Workforce Planning to strengthen stakeholder relationships and deliver data-driven people solutions. You will develop and cost headcount and workforce proposals while benchmarking salaries and advising on retention strategies.The ideal candidate has...

D2B is seeking a Management Accountant in Metro Manila to oversee monthly management accounts, financial reporting, and variance analysis. You will monitor labour costs, margins, contractor profitability, and client performance, while assisting with budgeting, forecasting, and cash flow management.Responsibilities include payroll reconciliation, analysing...

Staffing Strategy Support: Monitor sales/productivity data; develop data-driven staffing models; forecast and plan for staffing needs. Strategic focus & staffing models must support forecasting, recruiting, hiring and on-boarding for all roles. Lead Workforce Management Team: Strategic decision-making using forecast, planning, trend history and real-time...