Entry-Level High-Value Account Prospecting

Job Description:

POSITION OVERVIEW

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

Are you a motivated self-starter who thrives in fast-paced environments and wants to launch a career in sales? We’re looking forAccount Prospecting Representativesto join our high-energy team and help drive growth for one of the world’s leadingBusiness Process Outsourcing (BPO)companies.

This is aremote, entry-levelrole withguaranteed base pay and uncapped bonus potential perfect for individuals who are coachable, goal-oriented, and ready to make an impact.

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POSITION RESPONSIBILITIES

Key Responsibilities:

• Lead Generation: Identify and qualify new prospects through outbound calls, email campaigns, social media, and referrals.
• Campaign Execution: Plan and execute targeted outreach campaigns to high-value prospects.
• Sales Outreach: Make introductory calls and clearly communicate the value of MCI’s call center outsourcing and staffing solutions.
• Appointment Setting: Schedule meetings between qualified leads and the MCI executive team.
• CRM Management: Log all interactions, track progress, and maintain accurate records in the CRM system.
• Market Research: Stay informed about competitors and industry trends to refine targeting strategies.
• Storytelling: Craft compelling narratives around MCI’s services to engage and convert prospects.

CANDIDATE QUALIFICATIONS

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

• Must18 years or older
• Bachelor’s degree or equivalent work experience
• Strongwritten and verbal communicationskills
• Ability to type20+ words per minute
• Basic proficiency inMicrosoft Officeand Windows OS
• Highlyreliable, organized, and self-motivated
• Strongproblem-solving, multitasking, and time management skills
• Acustomer-first mindsetwith empathy and professionalism
• Team-oriented with a desire to grow and succeed

Preferred (Not Required)

• 1+ year of experience incustomer service, inside sales, technical support, or administrative roles especially in a contact centerenvironment
• Experience working instate or federal programsis a plus

COMPENSATION DETAILS

WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?

At MCI, your hard work deserves recognition and rewards. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

What You Can Expect from MCI:

We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:

• HMO Coverage plus a dependent
• Rank & File: ₱100,000 coverage
• Supervisors/Managers: ₱120,000 coverage
• Dental Coverage
• In-house dental assistance worth ₱5,000, giving you easier access to quality care
• Free meal during training
• Career growth and learning
• Allowances for rice, clothing, laundry and meals
• Performance and loyalty bonuses
• Frequent disinfection, fogging of workplace
• Opportunities for growth and promotion
• Employee shuttle services
• Company retreats and off-site events
• Sharpen your social skills while meeting awesome people and making new friends
• Plus, more in-office rewards, raffles, recognition gifts, and treats

Compensation & Benefits that Fit