Admin Support

2 days ago

Pasig, Metro Manila, Philippines Bespoke Outsource Services Remote Full-time ₱240,000 - ₱360,000/year

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Responsibilities

You will be required to assist in all aspects of administrative and bookkeeping support, which may at times extend beyond the duties listed below.

Managing day-to-day administrative and bookkeeping support, including client follow-ups, inbound and outbound calls, data entry, record keeping, basic bookkeeping tasks, and other ad-hoc duties as required. You will be responsible for ensuring administrative tasks are completed accurately, client enquiries are handled professionally, and follow-ups are completed within required timeframes.

This will require you to work closely with clients, management, and other team members to maintain accurate records, manage client follow-ups, and provide administrative and bookkeeping support to the business.

Other responsibilities include but are not limited to:

Provide general administrative and bookkeeping support to the team.
Handle inbound and outbound calls with clients and other stakeholders.
Conduct follow-up calls with clients regarding outstanding information or other matters.
Manage and update client information, activities, tasks, and follow-ups in HubSpot.
Maintain accurate client and business records in HubSpot and other relevant systems.
Respond to routine client enquiries and elevate matters where required.
Perform data entry and maintain accurate records and documentation.
Assist with accounts payable and accounts receivable tasks.
Prepare invoices, receipts, and other basic financial documentation.
Assist with bank and account reconciliations as required.
Maintain and organise electronic files and documentation.
Monitor outstanding tasks, follow-ups, and client requests.
Assist with general bookkeeping and financial administration as required.
Support management with ad-hoc administrative tasks and projects.
Maintain confidentiality when handling client and financial information.
Proactively follow up outstanding client matters and ensure actions are completed within required timeframes.
Perform other duties as reasonably required to support the business.

Requirements

Minimum 2 years' experience in administration, bookkeeping, customer service, or a similar support role.
Previous experience using HubSpot is required.
Experience handling inbound and outbound client calls is required.
Experience conducting client follow-ups and managing outstanding requests.
Basic bookkeeping and accounting knowledge.
Experience with Xero or other accounting software is highly regarded.
Strong data entry and record-keeping skills.
Excellent attention to detail and accuracy.
Strong written and verbal communication skills.
Confident and professional telephone manner.
Strong organisational and time management skills.
Ability to manage multiple tasks and meet deadlines.
Ability to work independently and proactively manage follow-ups.
Strong customer service and stakeholder management skills.
Proficiency in Microsoft Office, Google Workspace, HubSpot, and other cloud-based systems.

Admin Support

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Responsibilities

Other responsibilities include but are not limited to:

Requirements

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Admin Support

Save this job and keep your search organized

Responsibilities

Other responsibilities include but are not limited to:

Requirements

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