Customer Service Agent
3 days ago
Muntinlupa, Metro Manila, Philippines
STACKph
Full-time
₱223,200 - ₱279,000 Contract
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On-site - Muntinlupa, No Exp Required, High/Senior High School, Full-time
Job Description
- Provide exceptional customer service and support to clients through various communication channels.
- Handle incoming calls and inquiries, addressing customer needs and resolving issues efficiently.
- Maintain accurate records of customer interactions and transactions.
- Assist in scheduling appointments and coordinating with relevant departments.
- Demonstrate strong problem‑solving skills to identify and resolve customer concerns.
Requirements
- Educational Qualifications: High School Diploma or equivalent.
- Experience Level: Junior (0–2 years).
- Skills and Competencies: Proficient in English, strong customer service orientation, excellent problem‑solving skills, ability to manage scheduling tasks, familiarity with call center operations, and technical proficiency.
- Responsibilities and Duties: Ability to multitask and prioritize workload in a fast‑paced environment.
- Qualities and Traits: Strong communication skills, patience, empathy, and a positive attitude toward customer service.
Benefits
- 13th Month Pay
- Employee Loan
- Pag‑Ibig Fund
- Free Meals
- Gym Membership
- Job Training
- Maternity & Paternity Leave, Sick Leave, Vacation Leave