Customer Service Agent

3 days ago

Muntinlupa, Metro Manila, Philippines STACKph Full-time ₱223,200 - ₱279,000 Contract

On-site - Muntinlupa, No Exp Required, High/Senior High School, Full-time

Job Description

  • Provide exceptional customer service and support to clients through various communication channels.
  • Handle incoming calls and inquiries, addressing customer needs and resolving issues efficiently.
  • Maintain accurate records of customer interactions and transactions.
  • Assist in scheduling appointments and coordinating with relevant departments.
  • Demonstrate strong problem‑solving skills to identify and resolve customer concerns.

Requirements

  • Educational Qualifications: High School Diploma or equivalent.
  • Experience Level: Junior (0–2 years).
  • Skills and Competencies: Proficient in English, strong customer service orientation, excellent problem‑solving skills, ability to manage scheduling tasks, familiarity with call center operations, and technical proficiency.
  • Responsibilities and Duties: Ability to multitask and prioritize workload in a fast‑paced environment.
  • Qualities and Traits: Strong communication skills, patience, empathy, and a positive attitude toward customer service.

Benefits

  • 13th Month Pay
  • Employee Loan
  • Pag‑Ibig Fund
  • Free Meals
  • Gym Membership
  • Job Training
  • Maternity & Paternity Leave, Sick Leave, Vacation Leave