Content Moderation
5 days ago
Manila, Metro Manila, Philippines
TEMU
Full-time
₱290,000 - ₱424,000 Contract
Free with email or Google
Save this job and keep your search organized
Create a free account to save jobs, create alerts and return to this listing from your dashboard.
Free with email or Google
By continuing, you agree to our Terms & Privacy Policy.
Key Responsibilities
- Review and tag product listings, images, videos, and text descriptions.
- Apply moderation policies consistently and accurately.
- Identify prohibited, restricted, counterfeit, or fraudulent products.
- Detect misleading or inaccurate product information.
- Escalate complex or ambiguous cases according to established procedures.
- Meet productivity, quality, and Service Level Agreements (SLAs) targets.
- Maintain confidentiality and data security.
- Stay updated on policy changes and process updates.
- Participate in calibration sessions and refresher training.
- Document moderation decisions accurately.
Qualifications
- High school diploma or equivalent (college education preferred).
- Experience in Content Moderation, Trust & Safety, or Customer Service is an advantage.
- Strong attention to detail.
- Critical thinking and sound judgment.
- Basic computer literacy.
- Ability to work in a fast-paced environment.
- Willingness to work rotating shifts and holidays.