Process Trainer
4 days ago
Cebu City, Central Visayas, Philippines
TASQ Staffing Solutions
Full-time
₱334,800 - ₱558,000/year
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Work Setup: Onsite (Cebu)
Function: Training
Required Educational Attainment:
Finished at least 2 years in college without any back subjects
Required Experience:
At least 2 years of GDS Trainer experience (Sabre AND Amadeus)
Required Competency:
- Significant experience in a call center or customer service training role, with a proven track record of developing and delivering effective training programs
- Strong communication and presentation skills, with the ability to engage and motivate trainees
- Excellent problem-solving and critical thinking skills, with the ability to identify training needs and implement tailored solutions
- Proficiency in using training and learning management systems, as well as other relevant software and technologies
- A strong understanding of call center operations, customer service best practices, and industry regulations