STORE CREW- E.ROD
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About the role
ELJIN CORPORATION is seeking enthusiastic and customer-focused Store Crew members to join our team at our E Rodriguez location in Quezon City, Metro Manila. This is a full-time position offering an excellent opportunity to be part of a dynamic retail environment where you will play a vital role in delivering exceptional customer service and maintaining store operations. As a Store Crew member, you will be the face of our brand, ensuring every customer interaction reflects our commitment to quality and excellence. This position is crucial to the success of our retail operations and directly impacts our customers' shopping experience.
Key responsibilities
- Provide outstanding customer service by greeting, assisting, and attending to customer inquiries and needs in a friendly and professional manner
- Process customer transactions accurately and efficiently using point-of-sale systems
- Stock shelves, arrange merchandise displays, and maintain a clean and organised store environment
- Monitor inventory levels and report stock shortages to management
- Assist with receiving and unpacking merchandise, ensuring proper labelling and placement
- Maintain visual merchandising standards and ensure promotional displays are current and appealing
- Handle cash and payment processing with accuracy and integrity
- Follow all company policies, procedures, and health and safety guidelines
- Support team members and collaborate to meet daily sales targets and store objectives
- Address customer complaints professionally and elevate issues to management when necessary
What we’re looking for
- High school diploma or equivalent; retail experience is advantageous but not essential
- Excellent communication and interpersonal skills with a genuine passion for customer service
- Strong numerical ability and accuracy in handling cash and transactions
- Physical stamina and ability to stand for extended periods and lift moderate weights
- Reliability, punctuality, and a positive attitude towards work
- Ability to work collaboratively as part of a team in a fast-paced retail environment
- Flexibility to work various shifts, including weekends and public holidays as required
- Attention to detail and commitment to maintaining high standards of cleanliness and organisation
- Basic computer literacy and willingness to learn new systems and processes
- Customer-focused mindset with the ability to remain calm under pressure
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