Business Operations Virtual Assistant
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About the job Business Operations Virtual Assistant
Join Neptune as our newest Business OperationsVirtual Assistant (VA)You will focus on operational and administrative support such as building systems, managing workflows, and keeping clients organized, with opportunities to grow into other skill areas. If you are proactive, detail-oriented, and excited to think like a consultant while executing like a professional, we would love to meet you.
About Neptune
Neptune is a fast-growing Virtual Assistant agency that helps busy business owners reclaim their time by taking care of their backend tasks. We are people-first, fast-moving, and focused on long-term growth for both our clients and our team.
Responsibilities
- Build and document systems that streamline operations
- Manage client communications, inboxes, calendars, and reminders
- Own entire project workflows from start to finish
- Research and implement tools or solutions
- Handle contracts, invoices, and follow-ups
- Perform research and outreach tasks
- Learn and adapt to new tools quickly
- Communicate confidently across platforms (video, chat, email, etc.)
- Stay organized, proactive, and solutions-focused
- Be open to learning creative tasks such as web design, video editing, or graphic design, as well as other skills depending on client needs
Requirements
Core Skills and Experience
- Fluent English (C2) in both written and spoken form
- At least 1 year of experience working with foreign clients
- Or a well-rounded communicator who can:
- Clarify instructions effectively
- Proactively flag challenges or roadblocks
- Provide timely updates and status reports
- Stay highly responsive across platforms
Work Style and Mindset
- Detail-oriented and organized, able to prioritize and meet deadlines
- Proactive and reliable with a willingness to learn and suggest improvements
- Professional and committed with a strong work ethic and consistent attendance
- Tech-savvy and comfortable learning new platforms
Equipment and Setup
- Laptop or desktop for client tasks
- Stable internet connection with a backup option
- Backup power supply in case of outages
Availability
40 hours per week
Benefits
- Competitive Pay: We pay between $600 and$1000 per month plus 13th Month Pay
- 24 Days Paid Time Off per Year
- Flexible Work Hours with overlap as needed by clients
- Unlimited Online Learning
- Supportive Team Culture
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