Recruitment Operations Manager
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About the role
Onward Worldwide Management & Consultancy Services Corp. is seeking an experienced Recruitment Operations Manager to oversee end-to-end manpower sourcing and recruitment operations. The successful candidate will be responsible for establishing and maintaining efficient, scalable recruitment processes that meet client service-level agreements and organizational hiring objectives across a multi-client portfolio.
Key responsibilities
- Direct the full recruitment lifecycle across multiple client accounts, from candidate sourcing through onboarding handoff
- Establish and enforce recruitment service-level agreements, workflows, and tracking mechanisms to ensure timely and quality hiring outcomes
- Provide leadership and performance management to a team of recruiters and sourcing specialists
- Collaborate with client stakeholders and internal HR Business Partner teams to forecast manpower requirements and align hiring strategies
- Maintain oversight of recruitment reporting, including pipeline status, time-to-fill, source effectiveness, and cost-per-hire metrics
- Develop and manage relationships with sourcing channels, job boards, and external recruitment agencies as required
- Drive continuous improvement of recruitment processes, systems, and candidate experience standards
- Ensure full compliance with applicable labor standards and internal company policies throughout the recruitment process
About you
- At least five (5) years of professional experience in manpower or recruitment operations, including a minimum of two (2) years in a supervisory or managerial capacity
- Demonstrated experience managing high-volume or multi-account recruitment functions
- Strong stakeholder management capabilities, with the ability to engage directly with client organizations
- Proficiency in data-driven recruitment reporting
- Sound organizational and people-management competencies
- Bachelor's degree in Human Resources, Psychology, Business Administration, or a related field
Benefits
- Competitive salary package
- Opportunity to lead recruitment operations across a diversified, multi-industry client portfolio
- Career advancement within a growing HR consultancy organization
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