Assistant Warehousing

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Title: Assistant Warehousing

Location: Canlubang, PH, PH

Global Business Unit: HEC

Job Function: Supply Chain Management

Requisition Number: 226841

Description:

• Ensure efficient handling of all incoming/outgoing/redressing of goods. Ensure that the process of receiving, order picking, redressing, packing, load planning, dispatch to delivery of finished goods, raw and packing materials, point of sales merchandise and other promotional material follow DKSH HEC Safety and Quality Standard and in accordance withCustomer/Clients’ order and requirements.
• Ensure accurate and timely transaction and accurate inventory level in the warehouse, assist in investigation and resolution for inventory variances and in implementing actions to eliminate discrepancies

Inbound Processing: (Incoming shipments and Returns)

• Responsible that all items received are properly checked, verified, counted, properly handled and transferred to assigned location
• Responsible that the Items being unloaded from the truck (for receiving) are same of Item code, quantity, and description as what is reflected on the delivery receipt , packing list, ASN, Certificate of analysis, MSDS where applicable
• Responsible that the Items received from redressing/ toll manufacturing are correct in DKSH Item code, batch number, expiry date, quantity based on issued documents.
• Responsible for correct unloading, including correct palletizing, no overhangs, proper stretch wrapping and no damages.
• Responsible for ensuring that first in- first out (FIFO) and first expiration- first out (FEFO) policy is strictly followed inside the warehouse.
• Responsible for segregation, sorting and re-palletizing of incoming deliveries as necessary
• Responsible on the proper segregation and checking of trade returns, ensuring its alignment with approved return good slip and return to vendor form
• Responsible for checking, segregation of return upon delivery as referenced in altered DKSH invoice.
• Responsible in monitoring return of passive packaging, pallets and other packaging materials (where applicable), ensuring all are in good condition and properly accounted.
• Safe handling and maintain proper stock arrangement during unloading, and storage in the designated location
• Ensure proper and clear identification and traceability of the Items.

Outbound/Dispatch/Picking Processing:

• Responsible that all items dispatched are properly checked, verified, counted and properly handled
• Responsible that the Items to be loaded in the truck (for outbound) are same of Item code, quantity, and description as what is reflected on the delivery receipt, invoice, where applicable
• Responsible for correct loading of delivery, including correct palletizing, no overhangs, proper stretch wrapping and no damages.
• Responsible for ensuring that first in- first out (FIFO) and first expiration- first out (FEFO) policy is strictly followed inside the warehouse.
• Performs barcode scanning and ensures that goods are individually scanned upon picking and dispatch.
• Responsible for the preparation of items and documents scheduled for delivery in accordance with customers’ requirements.
• Report any inventory variances and assist in conducting investigation
• Ensure proper and clear identification and traceability of the Items.
• Responsible for checking all required documentation prior to dispatch of goods are complete and accurate

Transportation:

• Plan, cluster, monitor and manage delivery, ensuring that timelines (requested delivery dates and fixed delivery schedules) and product transport requirements are met.
• Book and schedule vehicle from transport providers and communicate and monitor compliance to set truck arrival and dispatch time
• Monitor retrieval of proof of delivery documents and Cheque (where applicable), ensuring accuracy with actual delivery, completeness and timeliness of submission.
• Coordinate with Finance for POD and Cheque retrieval and status.
• Maintain regular and proactive communication with internal and external stakeholders, work collaboratively with DKSH Customer Care for delivery status.
• Serve as the primary point of contact of DKSH Customer Care regarding order status, delivery schedules, follow-ups, and related inquiries.
• Resolve customer complaints related to deliveries, including delays and other delivery issues as well as shipment problems in coordination with Supply Chain Management Operation.
• Collaborate with supply chain operation to manage timely receiving of products for return.
• Track key performance indicators (KPIs) such as delivery timeliness