Assistant Vice President-Partner Operations-Operations

11 hours ago

Manila, National Capital Region, Philippines EXL Full time
Overview

The Role Summary: The AVP of Operations plays a pivotal role in ensuring operational efficiency, compliance, and continuous improvement for Life and Annuities insurance processes within the BPO organization. This leader will manage day-to-day delivery, drive performance improvements, and support digital and AI initiatives that modernize operations and enhance customer experience. The ideal candidate brings a deep understanding of insurance operations and is eager to support transformation through innovation and collaboration across global teams.

Responsibilities
  • Manage day-to-day delivery of Life and Annuities insurance processes within the BPO organization.
  • Drive performance improvements and operational efficiency.
  • Support digital and AI initiatives that modernize operations and enhance customer experience.
Qualifications
  • Deep understanding of insurance operations.
  • Eager to support transformation through innovation and collaboration across global teams.
Seniority level
  • Executive
Employment type
  • Full-time
Job function
  • Management and Manufacturing
Industries
  • Business Consulting and Services
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