Cloud Support Engineer

7 days ago


Makati City, National Capital Region, Philippines Q2 HR Solutions Full time

Get AI-powered advice on this job and more exclusive features.

Talent Acquisition Partner | Tech Recruitment Certified Professional

The Primary technology support and will be responsible for designing, deploying, and managing Cloud infrastructure. Will oversee the health and performance of existing infrastructure and plan for the deployment of new solutions and services required by the organization.

Job Responsibilities:

  • Assist in owning the overall network services portfolio (WAN, LAN, WLAN, etc.) to ensure maximum uptime for the Business, including the governing principals for network (data and voice) design and deployment.
  • Assist in Management of all projects requiring network resources and delivering per planned and agreed to dates including the analysis of technical needs, requirements, and state of the network's infrastructure design, integration, and operations.
  • Function as technical delivery oversight with strong consultative skills on multiple client engagements.
  • Operational support of technologies provided by Infrastructure including, but not limited to, resolution of incidents and fulfilment of service requests.
  • Manage one or more technologies to ensure they are maintained, documented, monitored, and licensed.
  • Contribute to the delivery of engineering projects. This may include gathering requirements, evaluating options, documenting a design, coordination, implementation, and knowledge transfer.
  • Provide expert advice to stakeholders on the capabilities of technologies provided by Infrastructure.
  • Actively support the development of others through coaching, knowledge transfer, and by acting as an escalation point.
  • Deployment of solutions across various cloud platforms.
  • Troubleshooting and resolving issues related to network, server, storage, security, and performance.
  • Strong knowledge of Microsoft technologies including Amazon, Windows Server, Azure, Office 365, and Active Directory.
  • Automating and optimizing processes and workflows using PowerShell or other scripting languages.
  • Partner with scrum teams to deliver software releases.
  • Maintain complete and comprehensive documentation.
  • Manage logging, monitoring and alerting systems.
  • Support incidents as they occur and work with teams on preventing future incidents.
  • Work closely with engineers across all teams in different parts of the world.

Qualifications:

  • Strong knowledge and experienced in managing and supporting Linux and Windows Servers.
  • Knowledgeable on Windows Server deployment, configuration, and administration.
  • Shell scripting experience on Bash, PowerShell, and command line.
  • Virtualization, Cloud Asset Management: VDI, VMware Technology (vSphere and Horizon), Azure/AWS.
  • Experience working with agile teams.
  • IT security; Data encryption at-rest/in-transit, patching, least-privilege.
  • Networking; VPNs, Transit Gateways, routing, DNS, firewalls.
  • GitOps and ITIL.
  • Transit Gateway, Gateway Load Balancer, VPN, Application/Network Load Balancer.
  • Microsoft Active Directory (Domain and forest architecture), Group Policies Objects (GPO) and Core infrastructure services including (but not limited to) DHCP, DNS, File & Print Services.
  • Familiar with ITIL (Information Technology Infrastructure Library) and Agile principles.
  • Training the engineers on new systems, protocols, and best practices.
  • Keeping abreast of the latest advancements in technology, protocols, and best practices.

Education:

  • Bachelor's Degree in Information Technology or equivalent.
  • 4+ years Professional Experience.
Seniority level
  • Associate
Employment type
  • Full-time
Job function
  • Information Technology
  • Industries
  • IT Services and IT Consulting and Business Consulting and Services
#J-18808-Ljbffr
  • Cloud Engineer Lead

    21 hours ago


    Makati City, National Capital Region, Philippines CITCO INTERNATIONAL SUPPORT SERVICES LIMITED-PHILIPPINE ROHQ Full time

    About the RoleThe Cloud DevOps Lead will manage a cross-functional team responsible for designing and implementing re-usable frameworks, APIs, CI/CD pipelines, infrastructure automation, and test automation leveraging modern cloud native designs/patterns and AWS services.Key ResponsibilitiesImplement end-to-end highly scalable, available, and resilient cloud...


  • Makati City, National Capital Region, Philippines Q2 HR Solutions Full time

    We are seeking a highly skilled Cloud Support Engineer to join our team at Q2 HR Solutions.About the Job:The successful candidate will be responsible for designing, deploying, and managing cloud infrastructure, ensuring maximum uptime for the business and planning for the deployment of new solutions and services.Job Summary:Design, deploy, and manage cloud...


  • Makati City, National Capital Region, Philippines Q2 HR Solutions Full time

    About This RoleWe are seeking a talented Senior Support Engineer to join our team and lead the implementation of cloud-based solutions. As a key member of our engineering team, you will be responsible for ensuring the smooth operation of our cloud infrastructure and providing expert advice to stakeholders.Key Responsibilities:Design, deploy, and manage cloud...

  • Cloud Engineer

    5 days ago


    Makati City, National Capital Region, Philippines SoftwareONE Full time

    Why SoftwareOne?SoftwareOne is a leading global software and cloud solutions provider that is redefining how companies build, buy and manage everything in the cloud. By helping clients to migrate and modernize their workloads and applications – and in parallel, to navigate and optimize the resulting software and cloud changes – SoftwareOne unlocks the...


  • Makati City, National Capital Region, Philippines CITCO INTERNATIONAL SUPPORT SERVICES LIMITED-PHILIPPINE ROHQ Full time

    Your Role:As a Cloud DevOps Lead, you will be managing a cross-functional team that will be responsible for designing and implementing re-usable frameworks, APIs, CI/CD pipelines, infrastructure automation, and test automation leveraging modern cloud native designs/patterns and AWS services.You will be part of a culture of innovation where you'll use AWS...


  • Makati City, National Capital Region, Philippines ING Bank N.V. Manila Branch Full time

    About ING Bank N.V. Manila BranchWe're a leading financial institution dedicated to providing innovative banking solutions.Job DescriptionWe're seeking an experienced DevOps Engineer to join our IT Engineering team, specializing in full-stack DevOps engineering within Azure cloud infrastructure. As a key member of our team, you'll design, implement and...

  • Cloud Engineer

    2 weeks ago


    Makati City, National Capital Region, Philippines PUMA Gruppe Full time

    Information Systems / IT / Business SolutionsSPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click...

  • Azure Engineer

    5 days ago


    Makati City, National Capital Region, Philippines SoftwareONE Full time

    **Company Overview**SoftwareONE is a leading global software and cloud solutions provider. We help our clients migrate and modernize their workloads and applications, unlocking the value of technology.Our team of 8,900 employees is driven to deliver a portfolio of 7,500 software brands with sales and delivery capabilities in 90 countries. Headquartered in...

  • Associate Engineer

    2 weeks ago


    Makati City, National Capital Region, Philippines The Chemical Engineer Full time

    Where you fitThe Technical Asset Operations (TAO) team aims to develop central, competitive capabilities delivering end-to-end value through the AMS work processes as an integral part of our Downstream Manufacturing (DS-M), Integrated Gas & New Energies (IGNE), and Upstream (UP) asset teams. We support the business worldwide and often do so together with the...


  • Makati City, National Capital Region, Philippines Continent 8 Technologies PH Inc. Full time

    About the RoleWe are seeking a highly skilled Associate Cloud Systems Engineer to join our team at Continent 8 Technologies PH Inc. in Manila, Philippines.Key ResponsibilitiesImplement and Support Cloud Services: The successful candidate will be part of our Systems Operations Private Cloud team and will contribute to the implementation and support of Cloud...


  • Makati City, National Capital Region, Philippines ePLDT, Inc. Full time

    Job Description:Responsible for IT component of Data Center Services and Cloud and MITS Support technical support services through 24/7 systems operations, maintenance, and incident resolution.Provision new client in DNS, add/modify/remove zone entry, remove client in DNS by following a work instruction manual and guidance of senior colleague.Provision new...


  • Makati City, National Capital Region, Philippines EastWest Bank Full time

    The Cloud Engineering Head leads the Bank's cloud strategy, implementing cloud solutions within the IT infrastructure while ensuring seamless integration, performance optimization, and adherence to security and compliance. This role plays a key part in driving innovation and business alignment through collaboration with internal and external stakeholders....

  • Cloud Engineer

    2 weeks ago


    Makati City, National Capital Region, Philippines Avaloq Full time

    Company DescriptionFounded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 12 countries, and more than 160 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private banks and...


  • Makati City, National Capital Region, Philippines Nityo Infotech Full time

    Job Description:Nityo Infotech seeks a skilled Cloud Infrastructure Engineer to design, deploy, and manage cloud-based infrastructure using Microsoft Azure. This role involves strong working knowledge of security best practices for Microsoft Azure and other cloud technologies.The ideal candidate will have experience deploying Azure resources and other cloud...


  • Makati City, National Capital Region, Philippines black Full time

    As a Senior Systems Engineer on the Productivity Systems team, you'll play a key role in shaping the future of our productivity systems. With a strong background in cloud infrastructure and IT operations, you'll help us maintain and enhance our critical systems, ensuring seamless collaboration and productivity across the organization.Main...


  • Makati City, National Capital Region, Philippines Continent 8 Technologies PH Inc. Full time

    Job SummaryWe are seeking an experienced Associate Cloud Systems Engineer to join our team at Continent 8 Technologies PH Inc. in Manila, Philippines.Main ResponsibilitiesCloud Hosting Team: Supporting the installation, optimization, integration, troubleshooting, recovery, modification, and upgrading of Continent 8 Cloud platforms and components as a member...


  • Makati City, National Capital Region, Philippines Nityo Infotech Full time

    Nityo Infotech is looking for a Cloud Systems Engineer to help design and deploy scalable cloud-based infrastructure solutions. As a key member of our team, you will be responsible for troubleshooting complex technical issues, administering UNIX/Linux systems, and implementing observability principles.Requirements:3+ years of experience in cloud computing...

  • Cloud Engineer

    3 weeks ago


    Makati City, National Capital Region, Philippines Avaloq Full time

    Company DescriptionFounded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 12 countries, and more than 160 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private banks and...

  • Cloud Engineer

    2 weeks ago


    Makati City, National Capital Region, Philippines Avaloq Full time

    Avaloq Makati, National Capital Region, PhilippinesFounded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 12 countries, and more than 160 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the...


  • Quezon City, National Capital Region, Philippines Nityo Infotech Full time

    About the Role:We are seeking a skilled Cloud Infrastructure Support Engineer to join our team at Nityo Infotech. As an Infrastructure Specialist, you will be responsible for managing on-call rotations, handling incidents, ensuring system uptime, and coordinating with other teams for issue resolution.Key Responsibilities:Manage on-call rotations and handle...