Property Management Specialist
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We’re looking for a detail-oriented and reliable Property Management Virtual Assistant who can confidently handle tenant communication, maintenance coordination, rent follow-ups, and reporting.
What you’ll be responsible for:
- Acting as the first point of contact for tenant inquiries (email/text)
- Sending rent reminders and managing basic rent follow-ups
- Coordinating maintenance requests and vendor schedules
- Tracking maintenance tickets until resolution
- Maintaining reports on rent status, tickets, and lease renewals
What we’re looking for:
- Strong written and spoken English
- Customer service or administrative experience
- Comfortable working with multiple tenants and vendors
- Highly organized, detail-driven, and dependable
- Tech-savvy with Google Workspace, Excel/Sheets, and task trackers
Tools you’ll use:
Google Workspace | Excel / Google Sheets | Trello / Monday / Asana | Slack | Google Forms
Familiarity with AppFolio, Yardi, Zoho, or Avail is a plus, but not required
Why this role?
- Structured processes and clear expectations
- Long-term support role in U.S. property management
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