E-Commerce Manager
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Job Description
Employee Recognition and Rewards
Commission, Performance Bonus, Employee of the Month Award, Employee Recognition Program
Professional Development
- Chat Sales Conversion Strategist (Onsite | Project-Based)
- Do you know how to turn chat conversations into actual orders?
- We’re looking for someone who understands how to get customers to submit their full name, phone number, and address — and close the sale through messaging.
- You’ll work onsite with our team to improve our current chat scripts, follow-up strategies, and conversion flow, focusing on Messenger, Viber, or CRM-based chats.
Your Role:
- Analyze current chat performance and spot weak points
- Write persuasive chat messages that lead to full order submissions
- Improve follow-ups for leads who don’t reply or haven’t ordered yet
- Collaborate with sales agents to train them on conversion-focused messaging
- Track weekly improvements in chat-to-order performance
What You\'ll Be Measured On:
- % of chats that convert to full order submissions
- Increase in chat-to-order conversion rate
- Follow-up recovery rate
- Agent improvement based on new scripts
Requirements
- Experience in e-commerce, chat support, or sales via messaging
- Knows how to craft short, clear, and persuasive responses
- Understands Filipino buyer behavior on Messenger or Viber
- Organized and goal-oriented — can hit weekly conversion targets
- Bonus: Experience with CRM tools like Pancake, Botcake, or Meta Inbox
Compensation:
₱22,000 – ₱35,000/month (Performance-based bonus available)
Note: This job posting may include standard safety and fraud awareness guidance for applicants.
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