Remote Client Success Lead: Virtual Assistant Team

1 day ago

Makati, Metro Manila, Philippines Magic, Inc Remote Full-time ₱424,000 - ₱469,000 Contract

Magic is seeking a Client Success Team Lead for Virtual Assistant accounts in the Philippines, remote. You will own partnerships with clients and lead a team of 15-20 EAs, coaching them to deliver excellent service.

You will manage client relationships across US/AU clients, optimize workflows, and ensure SOP adherence while using HubSpot, Slack, Discord, and more. This role demands ownership, collaboration, and a proactive mindset.