Remote Client Success Lead: Virtual Assistant Team
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Magic is seeking a Client Success Team Lead for Virtual Assistant accounts in the Philippines, remote. You will own partnerships with clients and lead a team of 15-20 EAs, coaching them to deliver excellent service.
You will manage client relationships across US/AU clients, optimize workflows, and ensure SOP adherence while using HubSpot, Slack, Discord, and more. This role demands ownership, collaboration, and a proactive mindset.