Call Center Agents With Salary Upto 30K+Inc.
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Call Center Agents with Salary upto 30K+inc.
On-site - Pasig 3-5 Yrs Exp Bachelor Full-time
Chat
Employee Recognition and Rewards
Equity Incentive Plan, Performance Bonus, Incentives
Insurance Health & Wellness
HMO
Annual Company Trip, Free Meals, Sleeping Quarters
Description
- Manage large amounts of inbound and outbound calls in a timely manner.
- Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives.
- Maintain accurate records of customer interactions and transactions.
- Follow communication scripts when handling different topics.
- Keep records of customer complaints and escape issues when necessary.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field preferred.
- Experience Level: 3–5 years of experience in a call center environment.
- Skills and Competencies: Strong communication skills, problem-solving abilities, and active listening.
- Qualities and Traits: Empathetic, patient, and able to work under pressure.
- Responsibilities and Duties: Ability to work well in a team and contribute to a positive environment.
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